New Investor Center - This content requires the free Adobe Flash player.
8 costly mistakes investors make © Charriau Pierre/Getty Images

Extra8/27/2009 12:01 AM ET

8 costly mistakes investors make

How investors think often gets in the way of their results. Be sure to get these common missteps and misconceptions out of the way.

By The Wall Street Journal

What was I thinking?

If there's one question that investors have asked themselves over the past year and a half, it's that one. If only I had acted differently, they say. If only, if only, if only.

Yet here's the problem: While we know we made investment mistakes, and vow not to repeat them, most people have only the vaguest sense of what those mistakes were, or, more importantly, why they made them. Why did we think and feel and behave as we did? Why did we act in a way that today, in hindsight, seems so obviously stupid? Only by understanding the answers to these questions can we begin to improve our financial future.

This is where behavioral finance comes in. Most investors are intelligent people, neither irrational nor insane. But behavioral finance tells us we are also normal, with brains that are often full and emotions that are often overflowing. And that means we are normally smart at times and normally stupid at others.

The trick, therefore, is to learn to increase our ratio of smart behavior to stupid. And since we cannot (thank goodness) turn ourselves into computer-like people, we need to find tools to help us act smart even when our thinking and feelings tempt us to be stupid.

Let me give you one example. Investors tend to think about each stock we purchase in a vacuum, distinct from other stocks in our portfolio. We are happy to realize "paper" gains in each stock quickly, but procrastinate when it comes to realizing losses. Why? Because while regret over a paper loss stings, we can console ourselves in the hope that, in time, the stock will roar back into a gain.

By contrast, all hope would be extinguished if we sold the stock and realized our loss. We would feel the searing pain of regret. So we do pretty much anything to avoid that pain -- including holding on to the stock long after we should have sold it. Indeed, I've recently encountered an investor who procrastinated in realizing his losses on WorldCom stock until a letter from his broker informed him that the stock was worthless.

Successful professional traders are subject to the same emotions as the rest of us. But they counter it in two ways. First, they know their weakness, placing them on guard against it. Second, they establish "sell disciplines" that force them to realize losses even when they know that the pain of regret is sure to follow.

So in what other ways do our misguided thoughts and feelings get in the way of successful investing -- not to mention increasing our stress levels? And what are the lessons we should learn, once we recognize those cognitive and emotional errors? Here are eight of them.

No. 1: Caring that Goldman Sachs is faster than you

There is an old story about two hikers who encounter a tiger. One says: There is no point in running because the tiger is faster than either of us. The other says: It is not about whether the tiger is faster than either of us. It is about whether I'm faster than you. And with that he runs away. The speed of the Goldman Sachses of the world has been boosted most recently by computerized high-frequency trading. Can you really outrun them?

It is normal for us, the individual investors, to frame the market race as a race against the market. We hope to win by buying and selling investments at the right time. That doesn't seem so hard. But we are much too slow in our race with the Goldman Sachses.

So what does this mean in practical terms? The most obvious lesson is that individual investors should never enter a race against faster runners by trading frequently on every little bit of news (or rumors).

Instead, simply buy and hold a diversified portfolio. Banal? Yes. Obvious? Yes. Typically followed? Sadly, no. Too often cognitive errors and emotions get in our way.

No. 2: Thinking foresight can be as clear as hindsight

Wasn't it obvious in 2007 that financial institutions and financial markets were about to collapse? Well, it was not obvious to me, and it was probably not obvious to you, either. Hindsight error leads us to think that we could have seen in foresight what we see only in hindsight. And it makes us overconfident in our certainty about what's going to happen.

Want to check the quality of your foresight? Write down in permanent ink your forecast of tomorrow's stock prices. Do that each day for a year and check the accuracy of your predictions. You are likely to find that your foresight is not nearly as good as your hindsight.

Video on MSN Money

Can you trust your financial adviser? © MoneyTrack
Can you trust your financial adviser?
As the market tanked, investors wondered where to put their money. Many are turning to advisers, but don't know how to choose the right one.

Some prognosticators say we are in a new bull market and others say this is only a bull bounce in a bear market. We will know in hindsight which prognostication was right, but we don't know it in foresight.

When I hear in my mind's ear a voice that says the stock market is sure to zoom or plunge, I activate my "noise-canceling" device rather than go online and trade. You might wish to install this device in your mind as well.

Continued: The pain of regret and the joy of pride

 1 | 2 | 3 | next >

Rate this Article

Click on one of the stars below to rate this article from 1 (lowest) to 5 (highest). LowRate it 1Rate it 2Rate it 3Rate it 4Rate it 5High

Glossary Search

Need answers fast? Find definitions for investing or financial terms.

Feature requires Adobe Flash Player
Wall Street Journal on MSN Money
Fund data provided by Morningstar, Inc. © 2009. All rights reserved.
StockScouter data provided by Gradient Analytics, Inc.
Quotes supplied by Interactive Data.
MSN Money's editorial goal is to provide a forum for personal finance and investment ideas. Our articles, columns, message board posts and other features should not be construed as investment advice, nor does their appearance imply an endorsement by Microsoft of any specific security or trading strategy. An investor's best course of action must be based on individual circumstances.
Join the discussion!
Sort by:
1 - 10 of 52
Thursday, August 27, 2009 7:47:45 AM

Thank you for the article.  It makes perfect sense.

Many pundits today are disagreeing with your # 8 comment - Dollar cost averaging.   They are saying the market is too volatile to keep your money in one spot.  Companies can fold at the drop of a hat.  I can agree on one item of their philosophy.  You do need to keep studying the stocks you purchase.  Never assume anything with a stock.  It can and will fail at some point.  Be aware of it. 

 

On the other hand, I dollar cost averaged all of my losers which my studies shows should have a dramatic comeback when their situation is correct (Natural Gas).  These are in my speculative stock portion of my portfolio.  I sold the losers that I felt warranted selling after a good deal of study. 

 

I dollar cost all by Dividend stocks by reinvesting the proceeds and buying more when I feel comfortable doing so.  At this point in time, I have the same amount in my work 401K as I did in December of 2008, so the dollar cost averaging from my payroll checks is working in that account.   It came back nicely, although, I did put the money into a cash account for about a two month period, but put it all back into Medium CAP funds in January of 2009.

Per my regular investments, I have broken even for what I have put in even though I have three that are below 50% of what I paid for them and one that is only 30% of what I paid for it (NYX - Dividend reinvested).  The others have come back nicely.   All due to dollar cost averaging, some as high as 76% gain since March as you suggested in your article. 

I felt this recession was the chance of a lifetime.  I put in as much as I could and the benefit has been worth it so far.    Sitting back and riding it now is not an option.   Each stock still has to be studied.  Even though I have a 401K with a major institution, I do not entirely trust my money to someone else.  It is not that I can do better, but I trust myself more than I do a stranger.

Thursday, August 27, 2009 7:49:33 AM
Did everyone forget about GLOBAL WARMING? Island with a palm treeDisappointed
Thursday, August 27, 2009 7:49:58 AM
Isn't it interesting that none of the financial articles tell you that you can insure your investments or teach you how?
Thursday, August 27, 2009 8:04:36 AM

So ... is the common person messing up the ideals of the big investment companies and making the market a little more unpredictable? Even though people are making bad predictions on their own, what would happen if everyone could predict things correctly - including the big investment companies? Would a company hiccup cost them their entire business? I am not saying I agree or disagree with the article, it is just that I do not think a perfect investment world would be a good thing for our economy. That being said - I want to be on the winning team though.

Thursday, August 27, 2009 9:10:09 AM
Really good article, thanks for posting it.  On #8, I too have heard many people say that this is too risky to do but I only agree on this when it comes to penny stocks.  Dollar cost averaging on a good, solid company should work out for the better in the long run, we just don't know how long we have to go to get to 'better'.  :-)

On #1, this is very good advice.  Individual investors need to understand that investment firms have a major advantage on them via news releases that they get first and can act on immediately and also, they tend to have access to insider information more than the average joe does.  The only way you can fight this is to hold your investment because even they cannot predict the future if you go deep enough into it.

#4 -  ah yes, this is how the sheep are sheared of their money.

The only other thing I would add is letting losses on an investment go to the 80%, 90%+ in the red.  It should never get even close to this.  At this point, an investment is most likely just going to be another tax deduction entry because if you were to sell this, you'd get hardly nothing back.  For something that's 20% in the red, you sell that and in most cases you'll get something substantial back that you can invest in something else.

Thursday, August 27, 2009 10:50:40 AM

First of all, the average investor should not be buying individual stocks. Mutual funds, ETFs, and CEFs offer cheap diversificatiion.

 

I sold my high yield funds in Oct. 2007, and waited till early Sept. 2008 to sell the rest of my portfolio. I was lucky enough to miss Armageddon, and to get back in shortly after the bottom in March.

 

I don't like dollar cost averaging. Studies have shown that putting all your money in at once generally gives you a better return than putting it in a piece at a time. Dollar cost averaging is more expensive, too, if you use a mutual fund supermarket as your investment account. However, if you are fearful of putting all your money in the market at one time, then you should Dollar Cost Average.

 

You shouldn't buy managed mutual funds, unless you have a very good reason. You get about a 50% return of research expenses, so the best way to invest is to put your money into index funds. That way, you mirror the market, and outperform 2/3rds to 3/4s of the managed mutual funds.

 

You do need to diversify. A good place to read about the advantages of diversification is _The Four Pillars of Investing_, or anything by John Bogle. Just make sure your funds don't invest in the same asset classes.

Thursday, August 27, 2009 11:27:10 AM

When my gut is twisted and sick  I BUY.

 

When I am FLYING HIGH I SELL.

 

Right now I am just feeling good. My mind though tells me this can't last.

 

 

Thursday, August 27, 2009 12:14:14 PM

Great article! Im not an investor per sey but I can relate to some of the issues mentioned, especially regret. Ive learned from my experiences that there are going to be ups and downs with spending money and taking on debt, but wallowing in regret will make getting back up that much harder.

Thursday, August 27, 2009 3:38:22 PM

Open-mouthedI look at the business, not the market.  First I do a quick test to determine if the last 10 years of Return on Shareholders Equity, projected forward 10 years can be discounted to a present value that will net me at least 20%.  This is a margin of safety.  Also, having a 40% or more of gross/profit margin or above is excellent.  The next quick intermediate step is to see how the company is making money--has it had 10 good years of earnings and dividends, is not encumbered by long term debt, R&D, Depreciation/Amortization, etc.  If the stock still looks enticing, it is time to go through all the entries on the three financial statements to see how the company is making it's money--is it selling goods and services to profit or is it is using other means to construct its' underlying financial structure.  The economy is not strong now!  Economic indicators like the  Employment Situation Report, ISM Report-Manufacturing, Weekly Claims for Unemployment, Consumer and Producer CPI, etc. show, on the whole, a more dismal condition than this time last year.  If people don't have money to spend, how can the Big Three markets all go up at least 10% in the last three months?  I am having a wonderful time picking stocks that are truly undervalued.   Now it seems the time that the cycle begins again--buyers start buying stocks because they are figuratively foaming at the month to increase their holdings and to regain their losses.  Buy cheap, sell dear, for no one knows when the Bear will be thrashing or the Bull will be charging.  Smile

Thursday, August 27, 2009 4:31:00 PM
Like all things in life, earning money is never easy. It's really apalling to see intelligent  people enter into the investment arena without a modicum of knowhow! What I mean is that people spent an extraordinary amount of time getting a formal education for their careers, but very little time when it comes to investing their money that they earn.  Dollar cost averaging is for losers, and for lazy people. Rather than practice risk management by staying out of volatile markets, they are advised to invest and lose money. The prime purpose by invest in the market is to make money,not lose it!
1 - 10 of 52
To add a comment, pleasesign in