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Banks need customer consent for overdrafts

Starting in July, debit and ATM charges that overdraw accounts will be denied.

Posted by Ryan MacClanathan on Thursday, November 12, 2009 4:10 PM
In a win for consumers, banks will have to secure customers' consent before charging exorbitant overdraft fees on ATM and debit card transactions, The Associated Press reports.

In other words: No more $35 charges against customers who accidentally overdraw their accounts for a $4 latte.

The new Federal Reserve rules announced Thursday require banks to notify customers of their overdraft services and give customers the option of being covered. If customers don't "opt in," any debit or ATM transactions that overdraw their accounts will be denied.

The changes take effect July 1. Overdrafts fees for checks and electronic payments are not prohibited by the new rules. Details can be found here.
Fed officials say banks earn as much as $25 billion to $38 billion annually from overdraft fees, the AP reported. That total includes check overdrafts.

"The final overdraft rules represent an important step forward in consumer protection," said Federal Reserve Chairman Ben Bernanke. "New and existing account holders will be able to make informed decisions about whether to sign up for an overdraft service."

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1 - 15 of 660
Saturday, February 06, 2010 3:43:11 PM
I work for a bank and we are not thieves!  When you open your account we disclose the fees that are charged.  If you don't like it , go somewhere else or use cash only.

I wish I new the name of your bank so I could close my account if I banked there.

 

With angry guys like you working there chances are it's a third or fourth rate business anyway.

 

 

 

Thursday, February 04, 2010 4:38:34 PM
All banks aren.t doing this - you're in a dreamworld!!
Tuesday, January 26, 2010 12:44:10 AM
Bankers are not thieves? My wife and I have perfect credit. We pay our bills on time and never missed a payment. Then why the hell did three different banks (Chase, Bank of America, and Wells Fargo) all raise my interest rates on my credit cards to 29.9%? What did we do to deserve this? Typical FAT-CAT mentality and these f-ing crooks should be locked up and the key thrown away. I have zero sympathy for these low life scum bag bankers. NOTE TO THE FAT-CATS: We borrowed from our retirement account and paid off the balance on these high interest rate credit cards and closed the accounts. By doing this our retirement account charges us an annual 6% interest which the money goes back to us. That's a hell of a lot better than paying 29.9% to a FAT-CAT low life banker. I suggest others do the same thing. Contact your 401k or 457 plan to see if you qualify for a loan from your retirement account. Don't let these scum banks rob you blind.
Friday, January 08, 2010 12:21:26 PM
I realize that everyone is only trying to make a buck. Make it when you can and if you can, make a lot of it! But it's the way you make it that counts. If a baseball team owner wants to pay a player ten million dollars per year that's great for him. It's not being done with deception or trickery. People are willing to pay a small fortune to see a player play. Nobody put a gun to anyone's head. That's wonderful. But, when it comes to the way companies, including banks, do business, That's where things change. "GREED" is the culprit. As the one person stated that the CEO of his bank got an eleven million dollar bonus it was partially at the expense of people trying to make it through life and pay there bills. We are a captive audience and they know it! It's the SYSTEM! As I mentioned before, it's the way it's done. They let you "spend" what you don't have and then make you pay through the nose for it. I know what's in my account and I try not to overspend. But when they "HOLD" your money it is tough to get by. Example - I received a large check from a customer one time and the bank put a two week hold on it. They said it was because it was an out of state check. I live in Ohio and the other bank was from Nevada. After a week I went to the bank branch to see if the check cleared yet. They said no. I'm not sure why it takes two weeks to clear, I could walk to nevada and back with the money in that time. I called the 800 number and they told me the check had cleared. At my branch they would not release the money. I could not get a straight answer form anyone as to the release of the money. I operate a business and needed the money to buy materials. I ended up putting off the start date because of the bank. Another bank story - I deposited another large check and the usual hold was put on it. Then guess what?! The bank, in their infinite wisdom, put a second hold on the five thousand dollar check resulting in a defecit in my account. I'm not wealthy and need to run my business. I went to THREE branches and nobody could or would help before I finally found someone willing to take the time and make the effort to resolve my issue. The banks theft department , as it turns out, put the SECOND hold on it BY MISTAKE!!! Nobody cares, as long as the CEO gets his "JUST" reward at the end of the year - His BONUS! We are not all wealthy and some live paycheck to paycheck. They prey on the fact that sooner or later there will be a "glitch" (created by you or something out of your control) in your cash flow and "BAM", they got you! Well Guess what else? Last year the banks suffered a "glitch" in their cash flow and the country almost came to stand still. Sound familiar? But the government "bailed" them out and didn't charge them an "OVERDRAFT" fee!!!
Tuesday, January 05, 2010 11:58:58 PM
To Banker 101...  I would rather get declined (it doesn't embarrass me because life happens) than pay $30 for an overdraft later on.  I have asked my bank to let my card decline when I use it as a debit, if the money is already on hold for someone else, and they refuse to do it.  Of course, they would lose that extra money. 
Tuesday, January 05, 2010 8:13:30 PM
You are a moron. Banks make money by giving you 1/2% interest on your savings so they can turn around and lend it back to you for 22%. Smarten up fool. Banks should be willing to cater to us... not the other way around. The CEO of my bank got a $11million bonus last year. What did you get chump.
Tuesday, January 05, 2010 1:58:35 PM

If your bank is doing this, I would take my money somewhere else!  Not all financial institutions work this way.

Tuesday, January 05, 2010 1:55:18 PM
I work for a bank and we are not thieves!  When you open your account we disclose the fees that are charged.  If you don't like it , go somewhere else or use cash only.  When those fees change - we send you a notice of change.  When you use money that doesn't belong to you that is stealing.  So don't overdraw your account and you won't have to worry about it!  Also, if you are really nice and plead your case as to why you overdrew we will most likely refund as a courtesy or at least negotiate your charges with you.  Now that you all wanted this law - don't be embarrassed when we decline your debit card transactions!
Tuesday, January 05, 2010 1:26:54 PM
I think people should be held accountable for knowing how much money is in their bank account before spending money that they do not have! People think banks should offer services for free, and I disagree. Banks have to make money somehow so that they can stay in business just like any other business.
Tuesday, January 05, 2010 12:59:20 PM

Direct Bill ACH is the current scouge of the banking industry.  If anybody drafts your bank account you have 60 days to dispute the charge.

 

The bank is required to takethe charge off.  These are NACHA (National Automated Clearing House Association) rules.  If the Bank does not take it off, call and complain to 

 

Office of the Comptroller of the Currency
Customer Assistance Unit
1301 McKinney Street, Suite 3450
Houston, TX 77010
1 (800) 613-6743, toll free
    (regulates banks with national in the name or N.A. after the name)

 

It could cost the bank the ability to send and recieve ACH (Automated Clearing House) transaction.

 

When you call the bank speak to a cash management officer.  Most credit and account officers are totally ignorant about ACH/NACHA rules and don't care to learn.  It is way to complicated for them.   The cash managment officers live and die by NACHA rules.  The book is several hundred pages thick.

 

Good luck and don't let them tell you there is nothing they can do.  The law is you have 60 days to dispute and have an ACH charge reversed as a consumer.  Period.

Tuesday, January 05, 2010 12:36:55 PM
My Step-Mom overdrafted her account last year by .17 and they charged her the $35 overdraft fee!! I say this protection for consumers is way over due!!
Tuesday, January 05, 2010 12:34:01 PM
Banks are legal thieves! Any way they can make a buck, at your expense, they will. They derived some 60% of their income in 2008 from "overdraft fees"!!! Up from 40% in 2007!!! Many years ago when you opened up an account you received a pamphlet that was folded three-ways. On LESS than ONE page they listed any fees that could arise. Today that same pamphlet contains two full pages fo fees!!! I think they even get a fee if they look at you! They also make you think they are doing you a favor by "allowing" you to overdraft you account. This way they can suck more money out of you while they're telling you of the great service they provide and that they are doing you a favor. Overdraft protection is no bargain either. I knew a woman that worked for National City Bank (downtown offices) that told me of the "contests" that existed for the branch managers who got the most "cutomer fees"!!! OUTRAGEOUS!!! Banks also utilize companies that use programs to rearrange the order your checks and deposits are credited to your account on a given day to maximize their profit from fees you are charged. For example if your account has a $100.00 balance and your write four checks - $25.00, $30.00, $15.00, and $105.00 (anticipating your paycheck deposit) and they all come through on the same day, They will put the $105.00 check through first, bounce it, and bounce the rest resulting in a $35.00 fee for EACH! They could have put the smaller checks through first and only bounced the larger check, but they make more the other way. This is regardless of the order the checks hit your account. Their claim is that they would rather put through the larger check first since it may be a rent or mortgage payment, alowing it to "clear" and not causing a problem. Mighty nice of them isn't it?! Years ago the teller could help you out in a situation like this. Now it takes an act of God to rectify it, if at all! Did you notice that even though weekends and holidays are not "business days" your account can accumulate continuing overdraft fees and any deposits you make don't count until they clear the following "bisiness day"? Have you also noticed that "direct deposits" now don't clear until the day after it is deposited to your account?! Once again, they are holding your money and everone elses for another day! With the new laws taking effect, they will just come up with new fees, some secret, that will keep up their huge bonuses, for a select few, at everyone elses expense! 
Tuesday, January 05, 2010 12:20:02 PM
If banks have the right to set fees and use jeeky debit/credit practices.  I have no problem with it. I just want my tax dollars back.  They are getting money for free lending it at 18%or more and then are suprised when people think they are vultures.
Tuesday, January 05, 2010 11:52:53 AM
Consumer Protection. That's a joke. I had a credit card with a $6000 credit line. I called the company to tell them I'd be a week late(was sick in the hospital). when I got home I sent them $5200.00 and my reward for being a man of my word was to get cut down to $500.00 credit line. I'm getting ready to just say to heck with you guys. It all goes on your credit record anyway. I was almost done cleaning my record up and now I got 7 more years. Heck I'll be dead by then. Capital One Platinum. Even Funnier. What is going to happen? I know exactly what they are up to. Everyone goes in to a write-off collection sold to the biggest mouth and fastest phone. Then they will cry to the government who will lend them or give them money. And who gets it in you know where. We the People.
Tuesday, January 05, 2010 8:14:42 AM
doulikemenow:
The same thing happened to my Mom. She was current with her DirectTV account. She participated in their refer a friend program and helped a friend get DirectTV. I don't know why she gave them her check card number but she did. She told them they could use it as a one time payment. Of course, they left her card number on her friend's account. When her friend couldn't pay the bill a year later. DirectTV charged her account 900 bucks or so for the satellite and boxes. She is with US Bank. She had no idea where it was coming from. She was never late on her DirectTV bill. She told the bank it was fraudulent but then she found out that DirectTV left her card number on her friend's account. She faxed the bank proof that it wasn't her account. She faxed them proof that she was current on her account. The bank refunded all the NSF fees and the 900 or so bucks. You can call DirectTV on your own to sort it out. It's 1800DirectTV or something like that. They will just tell you that your Mom's card was used to open the account. Chase should refund the money if they get the proof. Let's just hope your Mom didn't let someone use her card to open up a DirectTV account. Gotta be careful about that stuff. I told my Mom to never do it again.

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