Dow+150.25up+1.52%
10,058.64
Nasdaq+24.82up+1.17%
2,150.87
S&P+13.78up+1.30%
1,070.52
Smart Spending blog - The best money-saving tips on the Web, featuring MSN Money's Karen Datko, Donna Freedman, Teresa Mears and the best of other sites.
Smart Spending combines the best money-saving tips from MSN Money and the rest of the Web. Our team of experts on stretching dollars:
  • Karen DatkoKaren Datko, lead blogger, is a veteran journalist in small-town Montana, where her mortgage is $310 a month.
  • Teresa MearsTeresa Mears is a veteran writer in Florida. She doesn't clip coupons, but she does shop at Goodwill.
  • Donna FreedmanDonna Freedman, our "Living With Less" columnist, is a student, freelance writer and handywoman in Washington.
See all contributors
Smart Spending Index

Subscribe to this blog RSS feed

  • Subscribe with live.com
  • Subscribe with My Yahoo
  • Subscribe with XML
  • Subscribe with Bloglines
  • Subscribe with My MSN
  • Subscribe with Google
  • Subscribe with Newsgator
  • Follow Smart Spending on Twitter
  • Become a fan of MSN Money on Facebook

Trampling not allowed

Wal-Mart making big changes to prevent rampaging crowds on Black Friday.

Posted by Kim Peterson on Wednesday, November 11, 2009 1:15 PM
Shopping for deals © CorbisRetailers don't like it when Black Friday leads to mayhem, fisticuffs and dead employees. Kinda puts a damper on things, no?

And this year, shoppers' desperation to get in on a good deal might be ratcheted up a notch. Blame the economy. Blame the pressure we put on ourselves to still shower friends and family with gifts even if we can't afford it.
So now retailers, worried about potential calamity in their future (not to mention lawsuits), are taking steps to make Black Friday less chaotic.

Wal-Mart even hired crowd control experts who handled the Super Bowl and the Olympics, according to The New York Times. The store is making big changes this year.

The biggest change, according to the Times, is that Wal-Mart will remain open for 24 hours from Thanksgiving day through Friday night. No more unlocking the doors to rabid crowds at 5 a.m. on Black Friday.

So when do people line up? Whenever they want. Customers will now go to the specific merchandise display to line up, and can do so at any time.

Workers will start giving out the goods at 5 a.m. to people in line.

I like the change. It will keep everyone safer, and people won't be freezing in a Wal-Mart parking lot all night long.

Wal-Mart isn't the only store concerned about rampaging customers. The National Retail Federation is distributing guidelines for crowd control, the Times reports.

Best Buy told the Times it has a policy of handing out store maps and tickets to shoppers waiting in the parking lot. Tickets will be handed out at about 3 a.m., the store said.

Related reading:




Join the discussion!
Sort by:
1 - 15 of 87
Monday, November 30, 2009 9:45:19 PM
Walmart doesnt seem very good to its employees to me.  Most of the people I know work there because they have too, not because they want to.  People these days will pretty much take what they can find in a job.  I can assure you the people working at your local Walmart are not getting rich.  Read up on Walmart and you will find out how they treat the employees.  They have to do a lot of PR work to covering up their daily mistakes.  Yes, as I have read on here some of the employees are very happy with their jobs.  But most are just happy right now to have one.
#2
Thursday, November 19, 2009 12:46:58 PM

If Walmart were a bad employer people wouldn't work there:

-People work at Walmart because they choose to.

-People shop at Walmart because they want a good value.

 

Wednesday, November 18, 2009 7:25:18 PM
In regards to Wal Marts new policy for Black Friday. My grand daughter and I went to a Wal Mart last year on Black Friday. We were there at 4:45. This was a store that was open 24 hours per day. When we walked in the door there were no carts and most of the stuff that was supposed to have gone on sale at 5am was already gone and the people were in the checkout lanes paying for it. I can't say for sure but I would imagine that it was put out way ahead of time and with the store being open 24 hours, all they had to do was walk in and pick it up and wait until close to 5 and go to the checkout and pay for it. This is not a fair way to do things. Needless to say, that will be the last time that I go to any Black Friday sales at Wal Mart. Wal Mart doesn't know how to run a honest and fair sale.
Wednesday, November 18, 2009 5:28:54 PM
I hate Walmart but had to buy black printer inc., Meijer Stores were out of it, we off we went.  Husband needed a "rider" which sputtered along, giving whiplash, get to electronics, young gal clerk blabbling (not selling), went on for 15 mins.  Guy at counter looked over,then went the other way.  Finally, after another 15 mins. (she's still blabbing), he asks to help, I told him I wanted printer ink which was behind locked glass, GEEZ.  I asked him why they locked it up, Meijer down the street had it out in the open, he replied:  We get a lot of theft in here.  I said:  Oh, yes, I forgot, I'm in Walmart.   Never again! 
Wednesday, November 18, 2009 5:17:14 PM
jmw1977... i have to say, you are way off base... go to college, get a degree and a good job, huh? Ok, well if thats all it takes, explain how this lovely piece of paper with the words "Master's Degree' is just wasting space on my wall! Both my husband and myself have an education. He's been layed off sinse last Jan 1st, and I got laid off 2 months ago. Neither of us can find a job in this oversaturated market. That is the problem. Everyone has a degree, and now the job goes to whomever is willing to work for less. And for what it's worth, I shop at Walmart, and will continue to do so as long as my money goes further there!
Friday, November 13, 2009 10:05:47 AM

My best ever Black Friday shopping experience was at Target, where an employee was standing by with carts full of DVD's to restock the shelves as the bargin priced movies were sold.

The way to make Black Friday safe for consumers and employees is to have real sales instead of teasers Ads promising "4 flat screen tv's available at this price at each store" or some similar thing.

Thursday, November 12, 2009 1:55:32 PM
Regarding the article, I think the new approach to crowd control is very wise.  The "door-buster" mentality (Kohl's is good for this, too) only creates havoc and an unsafe situation for customers and store employees as well.  It's just too bad facts aren't important to Walmart bashers who recycle the same misinformation everytime a retail article is posted.  I'm sure most of you are in line too.
Thursday, November 12, 2009 1:35:43 PM
THATS BS GUYS! If retailers didnt want a Frenzy they would have more then 2 or 3 of each item in stock they are selling at the discounted price.
Thursday, November 12, 2009 12:42:13 PM

My mother-in-law works at Walmart and makes almost $12 per hour.  She did not go to college or have a work history prior to getting her job at Walmart 10 years ago.  She makes more than her daughter, my sister-in-law, who works for a local college in the student health department as a certified medical assistant.

I just had a discussion with my mother-in-law over the weekend about her insurance.  Turns out, it is cheaper for her to keep her Walmart insurance than to use Medicare.  She's 65 now and can use either insurance.  Because she is a long-term, good employee, she only works 30 hours per week and she only works day shifts.  The managers give her every Sunday off.   

 

Based on her experience, Walmart isn't so bad.  I think it depends on the person and the location of the store.  Any job or company can get a bad rap depending on whose view you see it from.

Thursday, November 12, 2009 12:19:29 PM
What is the big deal about shopping there, seriously? I could care less what people make or where stuff is made or shipped from. Right now I have to pinch every penny so the cheapest place i find stuff is where i will go. If people wanted a better job and benefits they could go back to school, get a degree, and find a better job.  You are where you are because of the life choices you make. Wal-Mart benefits aren't bad anyways! I work for a medical clinic and the Wal-mart insurance benefits are decent.  They also offer disability insurance, dental, retirement, accidental death, etc.  (I know some people that work there, who actually like it!) I am not even offered that at my job!  The pay.....well I don't make much more than them and I don't see our patients refusing to come here because I'm not paid what I'm worth!  If you complainers would rather go elsewhere to shop, so be it, nobody cares. Its less people to deal with and shop with in Wal-Mart!   Open-mouthed
Thursday, November 12, 2009 11:45:30 AM
I'm skeptic. Wal-Mart will always be a terrible place in my mind. I'll never shop there if there is an alternative choice. Period. No one can convince me differently. The heck with black Friday. I can get better deals buying online on a normal day most of the time than I can get a deal in a store. I probably won't even leave the house. Especially with all this flu stuff going around. Not worth it.
Thursday, November 12, 2009 10:38:06 AM

I am proud to say I shop at Wal-Mart! When my daughter was 17-19 she worked at Wal-Mart.  She got good pay and excellent benefits.  When she was pregnant with my first grandchild, the medical benefits from Wal-Mart covered all of her and the baby's expenses, we did not have to pay out one dime!  Plus when her son got RSV and had to be hospitalized, they worked around her personal schedule of having to be at the hospital with him and really stepped up to help her out whenever she needed.  I don't know where these people are getting that Wal-Mart doesn't have medical benefits.  Could the pay be better?  Yeah, maybe.  But nowadays, something is better than nothing.  I shop at Wal-Mart because they have low prices and I feel I am getting a great value for my money. 

When I lost my job, I have had employees encourage me to get a job there because they feel they have good jobs with adequate pay and good benefits.  Obviously, the employees in our store don't feel exploited.  They feel fortunate they have a job!

Thursday, November 12, 2009 10:04:56 AM
I do not really shop at wal mart because of their ties with China, but with payment of employee's, I beg to differ. Macy's which is by far a more exclusive retailer pays their full time employee's around 8-9 dollars an hour. Wal Mart pays less because they aren't as much of an exclusive retailer. Then people who complain about the working conditions can't complain that they were not warned. If they didn't want the job in the first place, then they shouldn't have applied. A little common sense should apply. Oh another reason I do not shop at Wal Mart that much is because they are at odds with Glenn Beck.
Thursday, November 12, 2009 9:35:15 AM
I am disgusted by this writers flippant disregard for the lives lost at these crazy sales. 'Kinda puts a damper on things?'. Really?? I bet the families of these victims would agree with you.
Thursday, November 12, 2009 9:09:18 AM
It is people like you that make me sick. Walmart has

come a long way, but they are still way behind in their benefits and pay. They love people like you that they can "educate" in their mentality. I have known people who work at walmart and they are not a good company.

1 - 15 of 87
To add a comment, pleasesign in

5 hottest deals from DealNews

Latest deals from Deal News

Featured Tools

Quizzes