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- Use it or lose it --- Have you been treated badly by a credit card company?
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- HSBC: The company ranked No. 6 in the 2009 Customer Service Hall of Shame.
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- New on MSN Money: The 2009 Customer Service Hall of Shame. Post your views and stories here!
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Customer Service Hall of Shame
MSN Money's 3rd annual survey finds which companies, despite tough times, still put customers first -- and which ones seem intent on walking all over them.
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Win the service game
The system is indeed stacked against you -- but you can actually get help if you know how to work it.