Special Coverage
10 companies we love to hate
How America's biggest names are failing their customers
Feature Tools
- Savvy Spending Quiz
What kind of a spender are you?
- Consumer Reports
Know what you're paying for.
- Credit Card Analyzer
Choose the best card, lowest fees and best rates.
- Account Finder
Find the right interest-earning checking account for you.
- Credit Reports
Find credit problems before applying a new loan.
- Free Software Tools
Microsoft Office Online can help you organize.
Share your customer service stories on the Consumer Action Forum.
- Tell us: Have you ever considered fighting a traffic ticket?
(241 messages)
- Tell us: How heavy is the tax burden where you live?
(307 messages)
- So you're in an auto accident in town or on a highway. Should you get a $1500 bill from the police and fire responders?
(258 messages)
- Use it or lose it --- Have you been treated badly by a credit card company?
(947 messages)
- Talk back: Have you been hit by sneaky changes to your credit cards?
(815 messages)
Customer Service Hall of Shame
MSN Money's 3rd annual survey finds which companies, despite tough times, still put customers first -- and which ones seem intent on walking all over them.
Related Stories
Win the service game
The system is indeed stacked against you -- but you can actually get help if you know how to work it.