Special Coverage
10 companies we love to hate
How America's biggest names are failing their customers
Feature Tools
- Savvy Spending Quiz
What kind of a spender are you?
- Consumer Reports
Know what you're paying for.
- Credit Card Analyzer
Choose the best card, lowest fees and best rates.
- Account Finder
Find the right interest-earning checking account for you.
- Credit Reports
Find credit problems before applying a new loan.
- Free Software Tools
Microsoft Office Online can help you organize.
Share your customer service stories on the Consumer Action Forum.
- New on MSN Money: The 2009 Customer Service Hall of Shame. Post your views and stories here!
(740 messages)
- Abercrombie & Fitch: The company ranked No. 8 in the 2009 Customer Service Hall of Shame. What do you think?
(229 messages)
- AOL: The company ranked No. 1 in the 2009 Customer Service Hall of Shame.
(113 messages)
- Comcast: The company ranked No. 2 in the 2009 Customer Service Hall of Shame. What do you think?
(645 messages)
- Bank of America: The company ranked No. 9 in the 2009 Customer Service Hall of Shame. What do you think?
(501 messages)
Special Offers & Services
Customer Service Hall of Shame
MSN Money's 3rd annual survey finds which companies, despite tough times, still put customers first -- and which ones seem intent on walking all over them.
Full storyRelated Stories
Win the service game
The system is indeed stacked against you -- but you can actually get help if you know how to work it.