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Extra3/19/2009 11:47 AM ET

Which cars are most reliable now?

Lexus usually tops the annual J.D. Power study, but this year the Japanese automaker slipped, while two upstarts shared the No. 1 spot. Here's how the automakers fared.

By The Associated Press

British luxury carmaker Jaguar surged to the top of J.D. Power and Associates' closely watched vehicle dependability study this year, tying Buick for the No. 1 spot and dethroning Lexus for the first time since the Japanese luxury brand became part of the survey.

Lexus, Toyota Motors' luxury brand, took the next spot in the study released today, followed by Toyota's namesake brand, then Mercury, Infiniti and Acura.

"Buick and Jaguar both lead the industry in nameplate performance," said Neal Oddes, the director of product research and analysis at J.D. Power. "In terms of individual model performance, Lexus and Toyota still do very, very well."

The annual study measures problems experienced by the original owners of vehicles after three years. Suzuki owners reported the most problems among the 37 brands assessed by J.D. Power.

Despite losing its crown to Jaguar and Buick, Lexus swept top awards in four segments, while Toyota's namesake brand took five awards. General Motors' Buick LaCrosse was J.D. Power's top midsize car, while Ford Motors' Lincoln brand took two awards. Chrysler, which took no segment awards last year, won top honors for its Dodge Caravan in the van segment.

Jaguar's jump to the top from its No. 10 spot in 2008 was notable for a study that is fairly consistent from year to year. Oddes said the brand has made significant improvements across many areas.

"We see improvements all over the board with Jaguar," Oddes said, citing fewer reported problems with vehicle exterior, sound system and the overall driving experience. "The improvement at a nameplate level is significant."

Still, Jaguar, which Indian car giant Tata Motors bought from Ford in 2007, remains a relatively small-volume brand in the United States. It sold just 14,000 vehicles here in 2008, while Buick sold 128,000.

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Oddes said this year's study was redesigned to exclude routine fixes from a vehicle's list of problems. For example, the study no longer counts tire or windshield wiper replacements as a reportable problem. The intended result is a study that focuses on actual glitches with a vehicle, Oddes said, though the changes also make it difficult to make year-over-year comparisons.

"We cleaned up the survey to really try to focus in on things that are truly broken," he said.

Dependability of 2006 models
BrandProblems per 100BrandProblems per 100

Buick

122

Mercedes-Benz

184

Jaguar

122

Chevrolet

185

Lexus

126

Mitsubishi

185

Toyota

129

Volvo

186

Mercury

134

Nissan

199

Infiniti

142

Dodge

202

Acura

146

Mini

205

Lincoln

147

Saturn

211

Cadillac

148

Kia

218

Honda

148

Jeep

220

Porsche

150

Pontiac

220

Audi

159

Hummer

221

Ford

159

Scion

222

Hyundai

161

Saab

226

Subaru

162

Mazda

227

Chrysler

165

Isuzu

234

BMW

166

Land Rover

238

Industry Average

170

Volkswagen

260

GMC

174

Suzuki

263

The industry average was 170 problems per 100 vehicles, or somewhat less than two problems per vehicle. Last year, the industry average was 206 problems per 100 vehicles, but year-over-year improvements this year are much less pronounced when accounting for the changes in the study's methodology, Oddes said.

The most frequently reported problem was wind noise, followed by brake noise, peeling paint, brake vibrations and problems with a vehicle's lights, Oddes said. The problems have been fairly consistent from year to year, he said.

J.D. Power's dependability study surveyed 46,313 original owners of 2006 model-year vehicles in October 2008. The results are watched closely by automakers and are often used in advertising. Owners' opinion of a car after three years can be a major influence on their opinion to buy that brand again.

The firm also releases an initial quality study, which measures problems in the first 90 days of ownership.

Rankings by category:

Subcompact car

Highest ranked: Scion xA

Runners-up: Suzuki Aerio, Chevrolet Aveo

Compact car

Highest ranked: Toyota Prius

Runners-up: Toyota Matrix, Pontiac Vibe

Compact sporty car

Highest ranked: Mazda MX-5 Miata

Runners-up: Subaru Impreza, Pontiac Solstice Convertible

Midsize sporty car

Highest ranked: Toyota Solara

Runners-up: Chevrolet Monte Carlo, Ford Mustang

Midsize car

Highest ranked: Buick LaCrosse

Runners-up: Toyota Camry, Mercury Milan

Large car

Highest ranked: Mercury Grand Marquis

Runners-up: Buick Lucerne, Mercury Montego

Compact premium sporty car

Highest ranked: Nissan 350Z

Runners-up: Mercedes-Benz SLK-Class, Acura RSX

Entry premium vehicle

Highest ranked: Lincoln Zephyr

Runners-up: Cadillac CTS, Infiniti G-Series

Midsize premium car

Highest ranked: Acura RL, Lexus ES 330 (tie)

Runner-up: Infiniti M-Series

Large premium car

Highest ranked: Lexus LS 430

Runners-up: Lincoln Town Car, Cadillac DTS

Premium sporty car

Highest ranked: Lexus SC 430

Runners-up: Porsche 911, Chevrolet Corvette

Compact SUV

Highest ranked: Honda Element

Runners-up: Honda CR-V, Mitsubishi Outlander

Midsize SUV

Highest ranked: Toyota Highlander

Runners-up: Toyota 4Runner, Buick Rainier

Large SUV

Highest ranked: Toyota Sequoia

Runners-up: Chevrolet Tahoe, Ford Expedition

Midsize premium SUV

Highest ranked: Lexus GX 470

Runners-up: Acura MDX, Lexus RX 330/RX 400h

Large premium SUV

Highest ranked: Lincoln Mark LT

Runners-up: Land Rover Range Rover Sport, Lincoln Navigator

Midsize pickup

Highest ranked: Ford Ranger

Runners-up: Honda Ridgeline, Toyota Tacoma

Large pickup

Highest ranked: Toyota Tundra

Runners-up: Ford F-150 LD, GMC Sierra LD

Van

Highest ranked: Dodge Caravan

Runners-up: Ford Freestar, Toyota Sienna

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