Dow+17.46up+0.17%
10,023.42
Nasdaq+7.12up+0.34%
2,112.44
S&P+2.67up+0.25%
1,069.30
Car Trouble © Getty Images

Extra6/4/2008 3:25 PM ET

Who makes the highest-quality cars?

Japanese and luxury automakers dominate the top 5 rankings by brand in a benchmark annual survey of new-vehicle quality. Ford's Mercury was the top U.S. brand, ranking No. 6.

By MSN Money staff with wire reports

Honda and Porsche lead the pack in J.D. Power and Associates' annual ranking of initial vehicle quality.

Porsche is the top brand, with the fewest reported problems per vehicle. Honda has winners in three segments, more than any other automaker. Its Honda Civic, Fit and CR-V all got awards. Ford continued its quality gains, with its Mercury and Ford brands cracking the top 10. And Nissan's Infiniti division pushed Lexus out of the way to grab the No. 2 position, vaulting from ninth.

The study, released Wednesday, measures problems in the first 90 days of ownership. It questioned 81,500 people who bought or leased vehicles from the 2008 model year. A separate survey, due later this summer, measures the reliability of 3-year-old models.

J.D. Power says overall quality of brand-new vehicles improved to an average of 118 problems per 100 vehicles from 125 problems last year, a change of 6%. In 1998, the rate of problems was 176 per 100 vehicles.

Owners are asked 228 questions on issues as varied as braking and handling to seat comfort and gas mileage. They reported improving quality in all areas except audio, entertainment and navigation systems.

Is 0.2 problems significant?

"This gain is driven not only by strong advances from many of the high-volume brands such as Chevrolet, Ford and Toyota, but also by very significant improvements by many other automakers," said David Sargent, vice president of automotive research at J.D. Power and Associates. "This industrywide improvement is a testament to the effort that automakers are putting into listening to the voice of the customer."

For 2008, Jeep was the worst performer, with 167 problems per 100 vehicles. Sargent said the most improved vehicle was the Volkswagen Passat and singled out the Chevrolet Malibu and Infiniti EX as particularly problem-free for new or redesigned models.

Rankings by brand and winners in individual segments follow:

J.D. Power Initial Quality Survey
NameplateProblems2008 rank2007 rankNameplateProblems2008 rank2007 rank

Porsche

87

1

1

Nissan

124

19

19

Infiniti

98

2

9

Volvo

124

19

15

Lexus

99

3

2

BMW

126

21

21

Mercedes-Benz

104

4

5

GMC

127

22

18

Toyota

104

4

6

Mazda

127

22

34

Mercury

109

6

8

Volkswagen

128

24

31

Honda

110

7

4

Hummer

132

25

33

Ford

112

8

10

Subaru

133

26

21

Jaguar

112

8

6

Scion

138

27

11

Audi

113

10

26

Dodge

141

28

30

Cadillac

113

10

25

Chrysler

142

29

27

Chevrolet

113

10

15

Mitsubishi

149

30

29

Hyundai

114

13

12

Saab

149

30

21

Pontiac

114

13

21

Suzuki

152

32

28

Lincoln

115

15

3

Saturn

157

33

19

Buick

118

16

14

Land Rover

161

34

35

Acura

119

17

17

Mini

163

35

NA

Kia

119

17

12

Jeep

167

36

32

Industry Average

118

The rankings are closely watched by automakers and are frequently used in advertising despite persistent questions about whether they show any real difference between makes. A Ford that scores 112 encounters 1.12 problems per vehicle; a Toyota that scored 104 would encounter 1.04.

Winner and runners-up in sales segments:

Subcompact car:

Winner: Honda Fit

Runners-up: Kia Rio, Hyundai Accent

Compact car:

Winner: Honda Civic

Runners-up: Toyota Prius, Hyundai Elantra

Compact sporty car:

Winner: Mazda MX-5 Miata

Runners-up: Subaru Impreza, Pontiac Solstice

Compact premium sporty car:

Winner: Mercedes Benz CLK-Class

Runners-up: Porsche Cayman, Volvo C70

Entry premium car:

Winner: Infiniti EX-Series

Runners-up: Infiniti G-Series, Acura TSX, Volvo S40

Midsize car:

Winner: Chevrolet Malibu

Runners-up: Mitsubishi Galant, Ford Fusion

Midsize premium car:

Winners: Mercedes-Benz E-Class, Infiniti M-Series (tie)

Runners-up: Lexus ES 350, Audi A6

Large car:

Winner: Pontiac Grand Prix

Runners-up: Mercury Sable, Mercury Grand Marquis

Large premium car:

Winner: Lexus LS

Runners-up: Mercedes Benz S-Class, Cadillac DTS

Compact activity vehicle:

Winner: Honda CR-V

Runners-up: Chrysler PT Cruiser, Ford Escape

Midsize activity vehicle:

Winner: Dodge Durango

Runners-up: Hyundai Santa Fe, Toyota Highlander

Midsize premium activity vehicle:

Winner: Lexus RX

Runners-up: Porsche Cayenne, Lexus GX 470

Large activity vehicle:

Winner: Toyota Sequoia

Runners-up: Chevrolet Tahoe, GMC Yukon

Large premium activity vehicle:

Winner: Lincoln Navigator

Runners-up: Infiniti QX56, Cadillac Escalade

Midsize pickup:

Winner: Dodge Dakota

Runners-up: Ford Ranger, Toyota Tacoma

Large pickup:

Winner: Chevrolet Silverado LD

Runners-up: Toyota Tundra, Chevrolet Avalanche

Van:

Winner: Ford E-Series

Runners-up: Nissan Quest, Chevrolet Express

Rate this Article

Click on one of the stars below to rate this article from 1 (lowest) to 5 (highest). LowRate it 1Rate it 2Rate it 3Rate it 4Rate it 5High