AT&T lawsuit magnifies spotty service

i have been with att/cingular for quite some time now and i never had a problem with their service.Verizon is a great carrier and they need to be in the virgin island.

who pauses the commercial to pinpoint the map anyway?

the DROID comes out tomorrow! sweet!!!!!!

I had T-Mobile (Deutsche Telecom), then AT&T wireless, then Cingular, then AT&T wireless again all without moving my phone but through company merges.  The service from these companies which are the same company all were lacking in coverage areas.  The service did work great if where you were had coverage when you did not forget it.  Funny thing is T-Mobile in Europe has great coverage all over Europe and I never had any problems in Europe always had bars.  They all share the towers with each other so all the cell phones work no matter where you are.  Not that way here in the US.  Each company has it good and bad points but when it comes to coverage Verizon does bet all the other providers out there and there is no question on that extent.  Sure you will find areas where Verizon does not have coverage but here is the kicker you will find less of them with Verizon than if you have the other players like AT&T and Sprint.  Everyone of the cell phone companies have policies that we as consumers do not like or agree with the key here is you signed the contract and no one twisted your arm to sign said contract.  Can there be improvements sure will they happen not unless the public steps in and stops using the cell phones or get the FCC to step in by filing so many complaints that the government has no choice but to step in to put control on the companies.  Remember the one year contract and the $75.00 cancelation charge if you wanted out... now it's two years and $175 but they did pro-rate that because the public made such a fuss that the cell phone providers stepped in before the government could step in.  This was a stop gap measure by the cell phone companies and was not for you it was to keep the FCC and government out of regulation of the industry.  Now Verizon is going to double the cancellation charge though it will still pro-rate that charge out for the months left on the contract.  If the FCC and government does not step in this type of stuff will keep going on.  So rather than complain here take action and write the FCC to get something done!  I had T-Mobile (Deutsche Telecom), then AT&T wireless, then Cingular, then AT&T wireless again all without moving my phone but through company merges.  The service from these companies which are the same company all were lacking in coverage areas.  The service did work great if where you were had coverage when you did not forget it.  Funny thing is T-Mobile in Europe has great coverage all over Europe and I never had any problems in Europe always had bars.  They all share the towers with each other so all the cell phones work no matter where you are.  Not that way here in the US.  Each company has it good and bad points but when it comes to coverage Verizon does bet all the other providers out there and there is no question on that extent.  Sure you will find areas where Verizon does not have coverage but here is the kicker you will find less of them with Verizon than if you have the other players like AT&T and Sprint.  Everyone of the cell phone companies have policies that we as consumers do not like or agree with the key here is you signed the contract and no one twisted your arm to sign said contract.  Can there be improvements sure will they happen not unless the public steps in and stops using the cell phones or get the FCC to step in by filing so many complaints that the government has no choice but to step in to put control on the companies.  Remember the one year contract and the $75.00 cancelation charge if you wanted out... now it's two years and $175 but they did pro-rate that because the public made such a fuss that the cell phone providers stepped in before the government could step in.  This was a stop gap measure by the cell phone companies and was not for you it was to keep the FCC and government out of regulation of the industry.  Now Verizon is going to double the cancellation charge though it will still pro-rate that charge out for the months left on the contract.  If the FCC and government does not step in this type of stuff will keep going on.  So rather t

AT&T Is the only carrier we would have. We live in colorado and spend allot of time in the mountains with service in areas that most don't have. I have two friends with verizon and they are changing from Verizon to AT&t because of the coverage we have in places they don't and due to the poor customer service they have experienced. We have had perfect customer service over the years. They must feel threatened by AT&T.  Plus reboot your phones one a week. turn it off then back on.

You could not pay me to be an AT&T customer. I had Cingular and dumped it as soon as I could when AT&T took over. They deliberately target elders and sell them land phone packages far beyond their needs...they sold my Dad one that cost 3 times what he was paying with Verizon and had all kinds of things he would never use. He could not hear well enough to understand what they were selling to him and I am sure the rep could tell he was just saying "yes" because he did not know what else to say. I was furious and it took me multiple calls to their obnoxious reps and finally a company VP to get even marginal satisfaction. I was home and overheard portions of the cold call they made and could tell they were shystering. The rep heard me ask my Dad to talk to them and I heard her say "NO, I do not want to talk to her." I wonder why. Not long afterward, Dad died and I switched the phone service to Cox and have never had an issue. The customer service is much better and they respond to issues with sympathy, not cold and callous comments and "so whats?"

I do not care if AT&T was the only service there was - service is not what they provide, at least not in any human sense.