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Extra10/1/2009 12:56 PM ET

Will anyone mourn Saturn?

The brand achieved early success in drawing American motorists away from imports. But the smaller vehicles never were a comfortable fit within GM.  

[Related content: automotive, GM, manufacturing, cars, car models]
By BusinessWeek

The long, sad saga of Saturn is finally over.

The once-hot General Motors division that began with a bang 19 years ago is now headed into oblivion after a deal to sell it to retailer Penske Automotive Group (PAG, news, msgs) fell apart on Wednesday. The chain of auto dealerships released a statement saying it couldn't find a source to manufacture new car models after 2011, when GM was scheduled to cease production of the existing Saturn models.

"It's not a big surprise," says James N. Hall, principal of Detroit-area consulting firm 2953 Analytics. "If you can't get product, you can't do the deal."

Penske had talked to more than one automaker about producing cars to sell in Saturn's 350 retail stores. The Renault-Nissan alliance was one potential supplier, say sources familiar with Penske's efforts. The two companies talked about selling some vehicles from Nissan Motor (NSANY, news, msgs), such as the Rogue compact SUV, at Saturn stores. But a deal was never struck.

There were also talks on bringing in cars built by Korean automaker Renault Samsung, which is 80% owned by Nissan partner Renault (RNSDF, news, msgs). But selling Samsung cars in the United States would have created a low-cost competitor for Nissan, so that idea was shot down, say sources close to Penske.

In its news release, Penske said only that the board of directors for a potential auto supplier killed the plan to buy Saturn.

While GM wanted to sell Saturn, the automaker may have dodged a bullet. Saturn's retail network consists of some of GM's best dealers. A sale would have created a strong network of dealers run by Penske Automotive, which is run by racing mogul Roger Penske, who is also one of the best auto retailers in the world. The retail powerhouse would have then sold someone else's cars once GM stopped supplying Saturns in 2011.

"GM is very lucky because Saturn would have become a competitor," said Maryann N. Keller, an independent auto analyst who is on the board of retail chain Lithia Motors (LAD, news, msgs). "It made no sense to make it available as a brand and a distribution system."

In an interview in early August, GM CEO Frederick A. "Fritz" Henderson said the decision to sell Saturn was aimed at taking care of longtime dealers. It wasn't about a business strategy for GM. When asked if he was handing a rival carmaker a strong retail chain that could take market share from GM, Henderson replied, "We're not going to make it easy for them."

Now that the deal is dead, Saturn will join Oldsmobile and Pontiac as brands that perished as part of GM's bankruptcy reorganization. GM says it will give Saturn retailers cash to help wind down their businesses. But dealers say the money doesn't even offset their costs. Saturn dealer Leo Bunnin says he isn't sure what to do. Roger Penske and Saturn General Manager Jill Lajdziak were supposed to start a tour of the brand's retailers in the coming weeks. So they thought a deal was all but done.

"Retailers are shocked," says Bunnin, who has a Saturn store in Ventura, Calif. "My first thought is to turn it into a used-car store."

Video: Why GM pulled the plug

The announcement brings to a close one of the more depressing chapters in GM's long slide. Saturn customers loved the experience of buying the small cars, and for a while the brand -- launched in 1991 as "A Different Kind of Car Company" -- succeeded in luring away some import buyers.

Indeed, Saturn started out as a stroke of marketing brilliance. From scratch, GM created a standalone company with its own factory and dealer network, and won buyers by selling the original S-Series compact at one fixed price. That was a revelation for buyers who hated haggling with salespeople. The debut car sold for less than $11,000 and was a bona fide hit.

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But through the '90s, Saturn ran up against jealous siblings inside GM. In 1990, just a year before launching its first car, Saturn lost its patron when then-CEO Roger B. Smith retired. Soon it was battling for money and attention with GM's other brands, especially Oldsmobile. That partly explains why it took GM eight years to come up with a larger car, the doomed L-Series sedan, and almost a decade to replace the S-Series.

By the time GM started giving Saturn decent cars earlier this decade, the brand had been lurching from one marketing slogan to the next. In 2001 it became a "forward-thinking company." Before long it was all about the customer again. When that didn't work, Saturn emphasized its cars -- hawking new models with the slogan "Like Always, Like Never Before." "Rethink American" was another idea that didn't hit.

Saturn hit a high-water mark with sales of 240,000 cars in 2007. But the brand was historically a big money loser and early this year GM, gushing cash, realized it could no longer support it.

Penske has reached the same conclusion.

This article was reported by David Welch for BusinessWeek.

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Thursday, October 01, 2009 11:17:51 AM

I have leased or owned Saturns since 1996 - they are great cars, I bought my new Aura XR the day Penske said he would buy the company. I am disappointed, have had only a few problems with two of the cars (an Ion and an SC2), and my newest is my absolute favorite - pure luxury better than those small foreign cars and just as great gas mileage...I'll only buy American but this one stings!

Thursday, October 01, 2009 11:26:22 AM
A day long overdue is sad nevertheless. The fact that Saturn should have been folded or merged with Oldsmobile back in 2001 doesn't change the fact that the overall experience of Saturn owners was superior to 90% of domestic buyers. GM should have adopted it's Saturn quality and service but instead continues to peddle junk like the front drive Impala (a 22 year old platform with pushrod engines) and sell Chevy trucks with different grills (GMC including the POS Canyon twin to the dreadful Izuzu designed Colorado )  and the good cars with stupid names at Buick (LaCrosse, Lucerne, hello?).
Thursday, October 01, 2009 11:33:03 AM
Well, this concludes my purchases from GM......sad....I have bought 20 new vehicles since 1983, 19 of them were GM's....but sadly, as part of a long string of DOH'S! from GM, they always axe a car or company just as it seems to be "equal or better" than the competition.  I am on my second Saturn Vue.....decided to buy an '07 when it was the last of the polymer bodied Saturns (I live in roadsalt heaven, central NY).  Not much of a fan of the new Vue's but still liked them better than most American Crossovers and SUV's.  Now that GM has killed Saturn and made it "as hard as possible" (to quote GM execs) for someone else to take it over, I will probably be splitting my carbuying money amongst Ford, Mazda, Subaru, and maybe Kia in the foreseeable future.  We have a Mazda 3 that is a tremendous small car and I really like the Mazda CX-7 crossover and Ford Edge (although overpriced).  I was faithful to you for nearly 26 years.  I have owned, over the past 26 years, all new, a Camaro, Sunbird, 3 Blazers, a Corvette, a Grand Am, 4 Saturns, a Cavalier Z24, a Jimmy, and a few others.  As far as GM's offerings....the new Equinox is pretty but uninspiring, the Malibu is nice but not nice enough, the Camaro is nice, but still needs some tweaking in style, the new Corvette is nice but I don't trust you enough to buy a $50,000 vehicle from you not knowing what tomorrow brings for you........Goodbye GM....
Thursday, October 01, 2009 11:33:37 AM

My first new car (second overall) was a Saturn SL1 and I LOVED that car.  I drove for well over 100,000 miles and finally ended up trading it in for Chev Silverado when my lifestyle changed. 

 

My mom has owned three or four Saturns.  She's currently driving an Ion and has loved every one.  They're reliable, get GREAT gas mileage and are cute little cars to boot.  I know she will mourn the death of Saturn.

Thursday, October 01, 2009 11:37:18 AM
I have a 2007 Ion and this is the best car that I have owned we have over 50,000 on it so far and the only thing that went wrong is the no good goodyear tires they put on them within 1 and half year I had to replace 3 of the four tires do to sidewall blowouts the other was a nail. it's to bad some one will not build these anymore. I feel for our dealership they are the best Saturn Of Ontario California. Best people to deal with great sales and service I don't know where I will go now. Will never buy a GM that is for sure my other car is a peice of junk 1999 Grand Prix GT nothing but JUNK they just recalled it Again.
Thursday, October 01, 2009 11:44:34 AM
What a waste, good cars good service, and GM could not make it worthwhile. No wonder GM went Bankrupt!
Thursday, October 01, 2009 11:49:36 AM
About five years ago we would have mourned Saturn. We've owned four Saturns over the past fifteen years and really liked them. The dealers were great and we always enjoyed the car buying experience with them. However the cars were going down in quality, and we had decided not to buy another Saturn again even before GM went bankrupt. It's too bad really because they had a good idea about how to sell cars, and at first the cars were great. Maybe some other car company will revive the Saturn some day...I do feel for the dealers who will be losing their livelihood, they all did a great job.
Thursday, October 01, 2009 11:53:31 AM

The first Saturns were decent cars for the time.  I owned an SC2 coupe, and it served me well.  It had a lot of pep and was quite durable...I put nearly 200K miles on it before replacing the clutch!  The car was noisy though, and the interior was cheap.  In retrospect, GM would have done well to invest all the money that went into Saturn to up-grade it's divisions that were already established but struggling.  In Oldsmobile's worst year, it out-sold Saturn, Saab and Hummer combined in their best years.  This was tossing good money for bad. 

Nevertheless, one must understand the real reason for Saturn in the first place.  It was no mistake that the original Saturn plant was built in Spring Hill, TN.  It was non-union.  That was something that Chevrolet and the other GM divisions could not do in 1985 when the TN plant location was announced.  Toyota and Nissan already had successful plants in KY and TN which are both right to work states where organizing unions are stymied by state laws made to protect big business and insure cheap labor.  GM saw Saturn Corp. as a way to get around it's contractual agreements with the UAW.  The argument was, of course, that since the Japanese were already building cars there that GM was being hamstrung by the unions.  Perhaps now they realize that they should have joined hands with the unions and lobbied hard to get states to repeal right to work laws that cheapen the labor markets and put domestic manufacturers at a distinct disadvantage.  If Toyota, Honda and Nissan had been forced to pay equal wages and benefits to the domestic automakers, maybe things would be different today. 

Thursday, October 01, 2009 11:55:31 AM
 There are 4 saturn dealerships where I live. Sad More unemployment at the worst possible time.
Thursday, October 01, 2009 12:01:57 PM
Saturn was indeed a good car.  Great service centers.  Good people to work with.  It was a good idea that GM gave up on several years ago.  No wonder they have problems.  Where is the wisdom in their decision making process.  I will not purchase a GM car again. 
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