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Extra2/8/2007 3:21 PM ET

Wal-Mart suit shows glass ceiling still a big issue

The lawsuit, filed by six female employees, alleges the Bentonville, Ark., retailer systematically paid women with similar qualifications less than men and frequently overlooked women for promotions.

By Christian Science Monitor

A lawsuit against America's largest employer is serving as a reminder that concerns about gender discrimination persist despite four decades of focus on equal workplace rights.

Wal-Mart Stores (WMT, news, msgs) hasn't been found guilty of sex discrimination, and it may never be, in part because class-action cases on this issue are often settled out of court.

But the very fact that such a large case against the retailer has made it this far -- with a federal appeals court giving the go-ahead this week for a class-action lawsuit involving more than 1.5 million women -- puts the issue back in the national spotlight more than at any other time in recent years.

Productive use of talent

The case revolves around wage issues -– equal pay for equal work. But it also alleges that Wal-Mart shortchanged female employees on opportunities for promotion.

It's that issue, the proverbial glass ceiling, that studies find is the most intractable gender inequity in U.S. industries today despite the gains women have made since the equal-rights era began.

"There actually has been tremendous progress. . . . Women are so much more visible," says Vicky Lovell of the Institute for Women's Policy Research, a nonpartisan research group in Washington, D.C. "Yet we do see (discrimination) continuing."

The issue matters not just for women but the whole economy, because the underlying question is whether businesses are making the most productive use of the talent available. Gender discrimination represents a failure involving nearly half the work force.

Women face a significant gap with men in promotion opportunities, according to research published last year by Cornell University economists Francine Blau and Jed DeVaro.

Their data covered 3,500 employers in four U.S. cities. The study found that 10.6% of men had received promotions during a four-year period versus 7.6% of women. After sifting out a range of possible explanations, including education, skills and seniority, that gap narrowed a bit, but the promotion rate remained 2.2 percentage points apart.

Interestingly, this study, which drew on survey data from the 1990s, found no solid evidence that those women who were promoted got smaller pay raises than men.

But some experts say that important pay gaps remain, albeit not as wide as those that existed four decades ago.

"Comparable worth . . . remains a very big question," Lovell says. She says this isn't just getting the same pay for the same job, but equalizing pay scales across different careers that are comparable in skills and other respects.

Consciousness-raising and diversity workshops

In the Wal-Mart case, the plaintiffs allege more basic concerns: that the company failed to pay the same rate to women as men in the same jobs.

"I was layaway manager, getting $7.50 an hour" in Vacaville, Calif., says Patricia Surgeson, one of the plaintiffs in the lawsuit. When the company moved her to a new post in the cashier's office, her male replacement made nearly twice that much, she said in an interview this week.

She also says Wal-Mart made it hard for her to find out about opportunities for promotion. "They would never post the (open) management position," she says. Eventually, in 2001, she left the company and worked as a manager in a clothing store.

It remains to be seen whether the details of her experience, and those of other plaintiffs, are borne out in a court of law. The 9th U.S. Circuit Court of Appeals, which ruled 2-1 to allow the suit to go forward, said it had no position on those claims, stressing that the decision only affirmed a U.S. district court's ruling to certify Dukes vs. Wal-Mart as a class-action suit. Wal-Mart, which says it did not discriminate against its female employees, has several legal options.

But the case hints at the factors -- some of them unconscious assumptions by both men and women -- that make a gender gap persist even after years of consciousness-raising and diversity workshops.

Surgeson says her bosses often assumed she wasn't interested in jobs that might require her, as a young mother, to relocate. They would say "you have a family, you can't do that," she recalls.

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Video: Wal-Mart class-action bias suit OK'd
The world's biggest private employer faces a class-action lawsuit alleging as many as 1.5 million female employees were discriminated against in pay and promotions.

Wal-Mart to challenge ruling

Some experts say the pay gap may involve factors other than overt discrimination. But many say it's in companies' interest to devote more top-level leadership to the issue.

"If we're going to be competitive, we can't afford to lose women's talent" by failing to promote them on their merit, says Sharlene Hesse-Biber, a Boston College sociologist and author of "Working Women in America: Split Dreams."

Wal-Mart says it will challenge this week's ruling by asking the 9th Circuit to rehear the case.

"The panel's decision contradicts numerous decisions from the Supreme Court and the 9th Circuit itself," attorney Theodore Boutrous Jr., Wal-Mart's lead counsel for the appeal, said in a statement. "The plaintiffs' lawyers persuaded the panel to accept a theory that would force employers to make decisions based on statistics, not merit, and would deny employers their basic due process rights."

Critics of the class-action suit also question, among other things, the unprecedented scale of this workplace gender-rights case.

"It's basically extortionist," Robin Conrad, a vice president with the U.S. Chamber of Commerce, told The Associated Press. If it stands, she said, it likely would force Wal-Mart to settle out of court than risk losing at trial.

Most large discrimination cases are settled out of court. The Home Depot (HD, news, msgs) settled a gender-discrimination class-action suit in 1997 for $104 million. That same year, Publix Super Markets (PUSH, news, msgs) paid $81.5 million to settle a suit charging discrimination against female workers.

This article was reported and written by Mark Trumbull for The Christian Science Monitor. Wire services were used in the report.

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