Michael Brush: Prepaid credit cards challenge Visa, MasterCard

Company Focus10/5/2010 6:00 PM ET

The next Visa and MasterCard?

Fed up with banks or spurned by them, millions of customers are turning to prepaid plastic that works like an ATM card. Two young companies could emerge as giants in this space.

By Michael Brush

It took a financial meltdown and years of consumer complaints for politicians in Washington to finally take up banking reform. We could argue about how well they did.

But innovators have been on the case for a while -- helping fed-up customers like Clearwater, Fla., nurse Edna Jackson dump traditional bank accounts, and aiding many consumers simply spurned by banks.

Jackson got frustrated years ago with a constant barrage of large bank overdraft charges for overspending by just a few dollars.

So three years ago, she opted for what's now one of the hottest alternatives -- a reloadable prepaid card that lets her manage her money without ever dealing with a bank. "I really enjoy my card. I use it for everything," says Jackson. She likes the card so much she tells her friends to get one, too.

In fact, use of prepaid cards has been soaring, a trend that should continue for years both in the U.S. and abroad. The Mercator Advisory Group, a research firm, estimates that the $8.7 billion loaded onto reloadable prepaid cards in the U.S. in 2008 will grow to $118.5 billion in 2012, or 92% a year.

"We think the market opportunity in the U.S. and globally is tremendous," agrees Stewart Stockdale, who leads the prepaid card division at Western Union (WU, news, msgs). "It is still in the early stages."

That's exactly the kind of multiyear trend in which it often pays to invest. And just as the credit card world has Visa (V, news, msgs) and MasterCard (MA, news, msgs), this one also has two leaders: Green Dot (GDOT, news, msgs), whose stock you can buy now, and NetSpend, a private company preparing to go public.

How they work

With reloadable prepaid cards, users typically go to stores to put cash onto a piece of plastic that works like a debit card. Usually bearing a Visa or MasterCard logo, these cards can be used at most retailers. They also allow users to withdraw money from ATMs, pay bills and do transactions online.

While formally issued by banks, they are managed and marketed by other companies, and consumers never interface with the banks themselves.

You might think Visa and MasterCard would feel threatened by reloadable cards. Instead, they see them as a growth driver. These two credit card giants make money by licensing their brands and taking a little piece of every transaction. That's why both companies are also potential ways to buy this trend, along with Western Union.

The two newer names are the ones that show the strongest growth, though. Customers put $5.8 billion on Green Dot cards and $7.3 billion on NetSpend cards last year, and that will rise sharply by many estimates.

Operating revenue at Green Dot, which practically invented this space, more than tripled from 2006 to last year, to $234.8 million. Green Dot reported $15.5 million, or 29 cents a share, in earnings on $92.8 million in revenue for the second quarter. NetSpend revenue almost tripled from 2006 to last year, to hit $225 million. NetSpend expects to report $5 million to $7 million in net income on $65 million to $68 million in revenue in the third quarter, about flat from the first two quarters of the year.

No fee-free lunch

Why are prepaid cards so popular? Simply put, a lot of people are fed up with banks, and they're not taking it anymore. "The fees are what really pushed me away from the banks," says Jackson. "The fees can be outrageous. With the prepaid card, I don't have that worry."

Mind you, reloadable cards do charge fees. It's just that they can be lower, with fewer surprises. Prepaid card issuers charge anywhere from $3 to $5 for a card. Monthly fees run around $6, and it can cost up to $5 each time you put money on a card, though direct deposit of paychecks is typically free.

JPMorgan Chase analyst Tien-tsin Huang estimates bank customers don't find prepaid cards attractive until they are getting hit with about five insufficient-funds charges per year, since prepaid cards cost about $150-$300 a year.

So who uses them? "Most of our customers make $30,000 to $50,000 a year," says Green Dot CEO and founder Steven Streit. "They are folks who are living paycheck to paycheck. They are very cash-flow sensitive and fee sensitive."

Prepaid card users may not be able to get credit cards because of low credit scores, or they may have a hard time keeping minimum balances in traditional accounts. But they need plastic for things like booking airfare or hotel rooms, and paying bills. "We are living increasingly in a cashless society," says Streit. "If you don't have MasterCard- or Visa-branded debit card, you are going to have a rough day."

Another factor boosting demand for prepaid cards is the increasing use of direct deposit to pay workers. Jackson has her paycheck deposited directly onto her NetSpend card; she estimates that half the employees on her floor at the hospital where she works have their pay deposited to a prepaid card.

The potential customer base is big. According to government studies, more than 70 million people in the U.S. are unbanked or under-banked, which means they have accounts but pay bills in other ways, such as with money orders or cash. "A large number of consumers today are living outside the financial mainstream," says Hyung Choi, head of U.S. prepaid products at Visa. Less than 20% of this group has ever used a prepaid card, says Choi. "So clearly it is early days."

Continued: The main players

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39Comments
10/06/2010 8:22 PM
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As proof of the large scale and widespread corruption in the financial system, a reminder of recent history:

 

Raters Ignored Proof of Unsafe Loans, Panel Is Told

http://www.nytimes.com/2010/09/27/business/27ratings.html?th=&emc=th&pagewanted=all

 

These people and the rest of America will be even when they finish paying off their FULL debt to the nation (not just TARP).

10/06/2010 7:53 PM
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We as a nation have done these people a disservice by letting kids dropout of school

10/06/2010 3:20 PM
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Man, I must be out of it.  Why are these people paying money to use a credit card?  Is it because they carry a balance?  I have never paid a fee or interests of any kind for the 3 credit cards I have.  As far as overdraft fees go, well, that's just their own fault, not the banks fault.
10/06/2010 3:00 PM
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Got to say. There are plenty of places that don't take cash. And sometimes running for a money order is not an option:

Rent, most small to meduim businesses (can't trust their employees), government offices (again a trust issue).

How many of you know true hand to mouth or paycheck to paycheck? I know I don't have 2 pennies to rub together at the end of the month after just taking care of the necessities. And NO I don't qualify for gov assistance.

The banks have brought this on themselves: allowing you to overdraft (an not telling you you can opt -out), processing debits vs credits the way they do when they do makes it hard to track exactly what money you do and don't have at any given moment.

Like any business they are out to get whatever buck they can from you. For some people using prepaid cards keep that to a minimum.  

I can't say anything baout GreenDot. but with NetSpend (loyal customer for 9 years now) they have a monthly $10 fee opetion that allows you unlimited transactions free of fees from them. Still pay $3-6 to the owner of the ATM though.

 

10/06/2010 2:47 PM
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My husband's work offers either direct deposit or having it put directly onto a prepaid credit card, but no hard checks.  We opted for the prepaid card so that his work would not assess to our financial information.  We use no fee atms to get cash from it when the banks aren't open or we aren't near our bank but we also can use one check per pay period and that money comes directly from the prepaid card and goes into our bank account. 

I have thought about going with a prepaid card for my own purchases, but am still opting to use cash.  
10/06/2010 2:42 PM
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Translation: "I'm so incompetent with my account balances, I'm going to let these companies take my money instead of learning to balance my checkbook"
10/06/2010 1:56 PM
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Very soon we will be using cell phones as pre paid cards, check mirisystems.com; the only question is how soon! I am tired of carrying all the plastic. We should be able to load the phone with e-money and use it as required. Bye bye banks, as well as fees!
10/06/2010 1:53 PM
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There is nothing wrong with a pre-paid card, but why not just use a debit card?  If you want a separate account from your main checking account, then start another checking account and use its debit card.    Just my 2 cents.

10/06/2010 1:51 PM
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I love my pre-paid visa card. I've never had any issues. My money is loaded within 10minutes and credits are issued within 2 business days.
10/06/2010 1:50 PM
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A savings account to save money..... What will they think of next?
10/06/2010 1:50 PM
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Anyone that uses a prepaid card is braindead! Stupid, stupid people of the world! Eye-rolling
10/06/2010 12:59 PM
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i only use the pre paid visa and master card gift cards for online purchases

i use my regular credit card for monthly for gas as i travel to and from work but i pay it off monthly in full

i use my checking account to pay monthly bills as its the best possible receipt to prove payment if needed

i use my savings account to save money

10/06/2010 12:51 PM
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The merchants still have to pay to take these cards.

The consumer still has to pay to use these cards.

If you can't handle a credit card, you need to learn how to handle them.

Until then, I recommend CASH. No fees. No problems.

...And you don't have to worry about over-drawing with CASH.

10/06/2010 12:35 PM
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just opt-out of overdraft on your debit card and it's the same thing without all the monthly fees. how dumb can people be? notice that these things are issued by banks, so all of you bank haters that go and get one are still paying fees to a bank just under a different structure. the fees equate to 5 NSF's a year. so just manage your account properly or get used to paying fees. It's a "stupid tax"and you'll pay it one way or another unless you smarten up.
10/06/2010 12:31 PM
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I always hear from these "do gooder" bank customers that never pay a fee or do everything perfect to keep from paying those fees.  Well, got some bad news for ya..... fees are coming to your account soon no matter how perfect you think you are. Do you know why everything "you thought" you did perfect and "fee" free?  Because of the ones that didn't. They pay for your account, they paid for your services and they paid to get that free toaster or tote bag when you signed up.  Now people have learned and those pesky overdrafts for a .52 cent error of $35.00 (multiple times a month) and up are shrinking at incredible rates. Now who gets to pay those fees?  You do, the "I am perfect" no fees for me checking account do gooder. So the bank puts the "unbanked" customer's name in a database so he/she cant open another one only ups the ante!   Here comes the prepaid accounts that are starting to offer some very good perks and benefits to put payroll/benefits and spending cash on and best part of it all, they know the most they have to pay in fees is usually no more than $10. At their previous bank, they got socked with $35 because the Food Service Business added 10% to their auth to cover any tip caused a $3 overdraft when it did not even post. By the way, if we all had $5K in our bank accounts, we wouldn't even be having this conversation. So don't even throw that old cliche on me. The best part also is I don't have to see people like you running around a bank like you own it when in fact, you are prob just a paycheck away  from using prepaid yourself.  
10/06/2010 12:24 PM
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Everythings a secret with this administration. This is Transparency.. Its Bush's fault though.
10/06/2010 11:47 AM
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Keith_in_tn, cash is a good thing. No good will come from this.
10/06/2010 11:45 AM
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We don't have to pay the fees to banks if we spend what we have.  But those prepaid cards charge fees when we spend what we have.  See the difference here?  If we can only spend what we have anyway, why pay fees, no matter how small, for spending our own money? 
10/06/2010 11:45 AM
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another-old-dog, Why do you think banking fees were instituted in the first place?

 

For the same reason penalties, fees, and assessments are five time the fine in California courts; to take your money.

 

When is a tax not a tax?

10/06/2010 11:22 AM
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Yes, banks have fees, but they are meaningless if we, bank's customers, never give them chances to charge those fees from our accounts.  I have never paid any bank fees in my nearly 20 years banking history.  If we don't spend more than what we have, if we pay the balance on our cards in full each month, if we send the payments for the cards out before the due dates, if we set aside a small amount of money for only emergencies, we don't have to pay any of it.  Do we?  Yes, the first one on my "if we" list is "don't spend more than what we have."  Many people can give many excuses for spending borrowed money, but there are many countries in the world doesn't have a system that allow people to use borrowed money to paint their finger nails or buy Halloween decorations.  If our relatives, friends, even family members might ask for interest when we borrow money from them, do we really think those banks shouldn't?
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