
The Web's No. 1 personal finance columnist
Liz Pulliam Weston
4 reasons we get ripped off
For starters, we're not always smart or careful consumers. But let's not take all the blame. Sometimes, the odds really are stacked against us.
A law office is advertising its mortgage modification service on a local radio station. If its lawyers aren't successful with a single phone call made while you wait, the ad proclaims, you don't have to pay the office's $995 fee.
Here's the problem: There's no way to get a mortgage modification with a single phone call. The process takes months, and you have to submit tons of paperwork. The most a single phone call can do is get you started with an application -- and that you can do, on your own, for free.
Yet this advertisement has been repeating on the station for weeks and doubtless is raking in business from desperate homeowners.
