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The Basics

5 ways to kill your credit scores

The curtain has parted, albeit slightly, on the mystery of how your credit rating is calculated. Find out what these common credit problems can do to your standing.

By Liz Pulliam Weston
MSN Money

One of the questions I'm asked most often about credit scores is exactly how much certain actions affect people's scores.

Until now, the best I could do was say, "It depends." That's because the company that created the leading credit score, the FICO, has been wary about releasing specifics.

Fortunately, that just changed. At my request and for the first time, the company (also known as FICO) has released details about how specific actions, from maxing out a credit card to filing for bankruptcy, can affect people with different credit scores.

I asked the company to compute the results of those actions for two examples: a person with a 780 score, which is an excellent score on the 300-to-850 FICO scale, and someone with a 680 score. The results:

Effect on a 680 scoreEffect on a 780 score

Maxed-out card

-10 to -30

-25 to -45

30-day late payment

-60 to -80

-90 to -110

Debt settlement

-45 to -65

-105 to -125

Foreclosure

-85 to -105

-140 to -160

Bankruptcy

-130 to -150

-220 to -240

Source: FICO

The results are given in a range because FICO is still a little nervous about revealing too much about its proprietary scoring. But the range is fairly tight, and we can clearly see the disparate impacts of the different actions.

A guide, not a guarantee

Before we go further, I have to make this clear: Your mileage may vary.

People with the same credit score can have very different credit profiles: more or fewer accounts, a different mix of accounts, a longer or shorter credit history, use of more or less of their available credit, etc.

Because of those differences, the same action -- maxing out a card, say -- can have different effects on people with the same score, depending on the details of their individual credit profiles.

For the sake of this exercise, FICO assumed both people had several active major credit cards as well as a mortgage, a car loan and student loans.

The person with the 780 score:

  • Has at least 10 credit accounts in total and a 15-year credit history.
  • Uses 15% to 25% of her credit card limits.
  • Has no late payments on her credit reports.
  • Has no collection accounts or other major negatives.

The person with the 680 score:

  • Has six credit accounts and an eight-year credit history.
  • Uses 40% to 50% of her credit card limits.
  • Was 90 days late on an account two years ago.
  • Was 30 days late on another account one year ago.

Here's what you need to know about each action and the effect it had:

Maxing out a credit card

Using 100% of your limit on any credit card puts you at risk of over-limit fees. It also takes a bite out of your credit score.

Our person with the 680 score might lose 10 to 30 points from this one action, while the 780 scorer could shed 25 to 45 points.

The difference points up an important fact: The higher your score, the more points you tend to lose from "bad" actions. That's because the scoring formula is sensitive to any sign you're getting in over your head. Maxing out a credit card is considered one of those signs.

You also should know that it typically doesn't matter to the formula if you carry a balance or pay off that maxed-out card as soon as you get your statement. What's usually reported to the credit bureaus is the balance on your last statement. Even if you pay the debt in full before the due date, the maxed-out card will hurt your score.

Skipping a payment

Mailing a payment a few days late normally won't hurt your score, although you may incur late fees and trigger higher interest rates. The big hurt comes when you miss a payment cycle entirely.

A 30-day-late report would shave 60 to 80 points from our lower-scoring person and 90 to 110 points from our higher scorer. In other words, one lapse of attention could plunge the 680-scorer into subprime credit territory, and our 780-scorer could find credit much harder to get and more expensive.

This is why it's so important to set up automatic payments to ensure your bills get paid on time, all the time. With credit cards, you can set up automatic payments that take the minimum payment out of your checking account to ward against a late payment. You can always make a second payment that reduces your debt or pays it off entirely. You can sign up for automatic payments on the Web site of your card issuer.

Settling a credit card debt

All the advertisements about "settling your debt for pennies on the dollar" make debt settlement sound like a great solution. But failing to pay what you owe a creditor will take a serious toll on your score.

Video: How to fix your FICO score

The 680 scorer would lose 45 to 65 points with this maneuver, while the 780 scorer would shed 105 to 125 points.

Our scenario assumed that our borrowers would miss one payment before settling the debt with their credit card companies. In reality, debt settlement negotiations can drag on much longer, with each missed payment taking another chunk out of your score.

Settling a debt with a collection agency would hurt less, probably much less, because the FICO formula is set up to weigh more heavily what the original creditor says about you than what a collection agency reports. But if our borrowers were settling with a collection agency instead, their scores would be lower to begin with, because they would have collection accounts on their records.

Also, you should know that the amount of debt your creditor "forgives" in a debt settlement solution is typically added to your taxable income. So you may save some money by settling a debt, but you'll give some of it back to Uncle Sam in higher taxes.

Continued: Losing a property to foreclosure

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Wednesday, November 11, 2009 10:02:03 PM
Not only will they get information about your product or service, but there will be purchases made as well.
Thursday, November 12, 2009 8:54:50 AM

Seems lame to me that closing an account hits your credit so hard.  I have excellent credit (over 750) and I just opted out of changes to my CITI card agreement (they raised my rate for purchases to 17.99% - freaking unbeleivable!!!)  but by opting out of an unfair and arbitrary change to my agreement with CITI, I will now have to take a hit on my credit. 

When I called them they admitted that the changes had nothing to do with me as a customer or my credit, but said it was a response to the economy.  I said "yeah right- I'll bet it has a lot more to do with pending legislation that won't let you pull stunts like this in 6 months!"

 

Thursday, November 12, 2009 10:40:50 AM
most of my cards raised the interest some as high as 29.99 I had one at 7.9 and it went to 19.9 never been late  they told me it was because I carried a balance , the yahoos in washington did this to us by putting the new law into effect until 2010.
Thursday, November 12, 2009 11:58:43 AM
The previous postings are clear justifications for not having ANY kind of credit cards in my wallet. In fact several years ago I took the advice from a weekly radio talk show called Dave Ramsey's Financial Make Over and became totally DEBT FREE and I live within my current means. For those who are facing the litteral screwing from their banks please consider buying a copy of Dave Ramesy's book Financial Make Over and his newest one Financial Fitness also consider closing down your credit card, bank loan and checking and savings accounts and transfering them all to a local credit union. Its better to take a one time hit on your FICO score than to continue with the Bank of Judas Iscariot and get screwed everytime for no reason. In closing choose your poison but you must choose!
Thursday, November 12, 2009 1:01:39 PM
This article is marginally helpful.  No doubt reporting ranges of differentials is illuminating and revealing of the assumptions FICO makes in their calculations, but it completely fails to tell me the persistence of these differentials.  Surely a home foreclosure remains a drag on your score much longer than a 30 day late payment. 

FICO is a credit enabler, pushing due diligence to some degree out the door.  Before when a lender had to investigate themselves how credit worthy you were, they had no recourse but to take a holistic approach that included some of the very parameters FICO does.  Since there is no way that approach could work today if we want to maintain as abundant a credit environment, we are stuck with grinning automatons during application processes that simply hold up their arms and say "Gee, if I could do it I would, but this is what the computer says." 

The worst part is that FICO is completely unaccountable.  They have never, to my knowledge, demonstrated an ounce of backtested results.  They are no different than Moody's or S&P.  They have a black box rating system built on nothing more than perceived accuracy.  Once the industry builds itself on the necessary assumption of that accuracy, it is ultimately doomed to fail.  It is interesting that FICO came out more or less unscathed in the credit debacle.  There needs to be a huge injection of competition in this area. 

Thursday, November 12, 2009 3:44:28 PM
I love to see people tout Dave Ramsey. He declared bankruptcy. Is that his way of telling people how to be debt free, walking away from debt as a business - profit - move? So did other financial "gurus". ANYONE can work to become debt free, or at least in better control of their finances, just by reading and listening to MSN money articles and some of the wiser suggestions of the posters. Weed out the ones who complain because their own little group hasn't been given special treatment, and you can find quite good comments. You don't need to follow someone like a sheep, you just need to develop common sence and learn to be happy and thankful for what you have, not cranky because someone else has a better lifestyle than yours. FICO scores, hopefully, will be less important as the years go on as more people quit the credit game and live responsibly. God forbid they look at how you manage money, keep a job, etc., cards or not, instead of wanting to base your life on credit history. Yes, it's important to view your past, but card companies seem to be hell bent on hurting your credit in order to gain more interest money, and FICO scores should reflect less on the borrower if the cause of a lower score is something a card company chose to do to him rather than something that WAS the borrowers fault. My Citi raised my rate from under 10% to 15.99%, and instead of cancelling, I promptly paid off the balance except for a few hundred dollars, as I was deliberately keeping more on the card to help them earn interest from me. So now the higher rate - less will be on this card. Considering we are going to do more remodeling next year, they would have had quite a good thing going, but now someone else will benefit. Or We'll pay with good old checks. I don't survive on credit cards, they are for convenience, and if they become inconvenient, they can be wished good day and goodbye. My FICO can go up or down from 820, no matter to me as we have our house and a new vehicle and have no current need to keep it high "in case" we need to buy something. People bought things before credit cards, and we as a nation can certainly get what we need without them today.
Thursday, November 12, 2009 6:09:17 PM
Does this seem insane to anyone else. Let's use this model elsewhere for the sake of argument. One person has an accident every year with a DUI and/or a speeding ticket or two between each. Another has a clean record lacking incidents. The speed demon party person runs a red light and TBones the cautious responsible driver. FICO formula would dictate putting the responsible driver in jail and the drunk speeding idiot would get probation and community service because this is the norm for them. 

Let's try this one; a repeat offender convicted of multiple burglaries an armed robbery and a dozen other assorted felonies and mis demeanors. The other is a retiree whom has never been in trouble for anything except a ticket for coasting through a stop sign and a warning for leaving the sprinkler timer on during a drought one summer. They both get pulled over for going through an intersection after a light changes. FICO method, the retiree gets ticketed and their insurance gets canceled. The habitual criminal would get a warning with no points and their insurance goes up fifty bucks the next year because they are just incorrigible and don't know any better.
Who came up with this and what sort of screwed up calculator did they use. Maybe one with no symbols on the keys or maybe only a key that does a random cycle between division and multiplication? I wonder why our economy is a mess and no one has any idea how to manage there income wisely. Not to mention why are there multiple ways to calculate the same numbers to get different answers that companies may or may not use while another company might use them all and average them. I get it, big business makes big profit off of other peoples misfortune. Sounds like the mafia a little doesn't it. You don't have to use credit you just can't expect to buy anything like a house without it. Would you like to apply for some credit with my company? I would hate to see your family be deprived of opportunities because you choose not to carry this card.  Just make sure you pay me on time or I will ruin your life deadbeat, I get very angry at deadbeats. Thanks for your business, deadbeat. Wow is this messed up. At least now I understand why it has been so hard to squeeze a few more points out of these idiots by paying everything on time with one exception in almost four years. HSBC, encouraged me to make a payment over the phone instead of online because it would have been a couple of days late that way. I agreed and thanked them. The next month I saw my payment never went through and my interest went up. Over the next month of phone calls I found out the idiot on the phone applied my payment to someone else's account. Here's the kicker, they refunded my late fee but never did anything for my credit report. I have a 30 days late now because I let some moron talk me into using the pay by phone option to avoid a late payment. My advice, pay down all your cards and use them once a month for groceries or something and pay it off the next month so they don't close your accounts. They SUCK and so do FICO and all the other ratings companies. Help Renew America by depriving the legal loan sharks of your hard earned income.
Thursday, November 12, 2009 6:42:11 PM
Amen, Fla! But if someone needed a house, just because they don't currently have credit cards doesn't mean they don't have CREDIT. Your current mortgage payments, vehicle payments, etc., are still reported on your credit history. And your past history isn't deleted, it's still there. But of course, I'd get the house BEFORE I went cardless. Or get less house ( gasp!) so my account balances and current payments on everything would be enough to get the smaller mortgage. We should all remember that government isn't "fair", it's only supposed to be legal. We are the sheep the masters need to gather wool from so they can become richer. You never see a shepherd turn his pasture into a castle for the sheep, just as you will never see a rich politician, with rich family members, rich friends, and rich business affiliates, actually make any promise to make things better for the masses that  he will keep once in office. Who believes that? Alienate friends, family, and business partners to give the poorer "sheep" a better deal in life? Come on ,I have a bridge to sell you. FICO, banks, you name it, are not focusing on the masses, it's always and forever will be the bottom line. Lucky for me I LIKE being a sheep, I can smell the roses while the rich get heart attacks trying to stab each other in the back for a bigger piece of the pie.
Thursday, November 12, 2009 6:43:38 PM

Fico says refrain from closing an account. I don't understand what that means but i can tell you if i have a balance on a credit card that is currant and in good standing and these **** raise your rates for no apparant reason and i dont agree to their new terms and elect to close the account and pay my balance off why the sam hell would that affect your credit rating to a score deduction  anyone have any logical insight in this topic.   thank you

Thursday, November 12, 2009 6:47:04 PM

We all have simular stories.  The moral issue is accountability for the use designed.  I had my cards cancelled for non-use.  The problem was I was on vacation and intended to use them.  I left my debit card at home for security reasons.  Never again will I do business with Chase.  The funny thing Chase does not understand is I do about 5 million dollars of business a month in indirect lending and they are in my captive finance portfollio, however you will never see one penny contracted to your organization.  Bad business practices will never gain future revenue.  If you have a Chase account please cancel it tell them the garden state said hello.

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