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The Basics

The truth about free credit scores

Though the credit bureaus must give you free annual reports, their important numbers will cost you. Now 3 sites offer free peeks at those scores, but how helpful are they?

By Jane J. Kim, The Wall Street Journal

If you're curious about your credit scores, you might have tried one of the plethora of Web sites and services that offer some free credit information, then lure you into paying for your scores, usually as part of a credit-monitoring package.

Consumers are entitled by law to free credit reports-- which are simply records of your borrowing and repayment history -- but the numerical scores derived from those reports will cost you, in part because credit-reporting agencies aren't required by law to provide them for free to consumers along with the reports.

Now a handful of company Web sites give consumers at least free glimpses at their credit scores. The sites -- Credit.com, Credit Karma and Quizzle -- offer a window into the key factors that go into calculating your scores, what you can do to improve them and how your credit stacks up against other people's. Last week, for example, Credit.com launched free credit report cards that show consumers how they're likely to rate across five credit-scoring models.

All three sites, which have ties to the credit industry, aim to make money through advertising or through fees if users sign up for products offered on the site, such as credit-monitoring services, credit cards or mortgages.

Video: Protect yourself from credit card companies

As banks clamp down on lending, it's become more critical than ever to know your credit scores. Financial institutions use them to determine the granting and pricing of everything from credit and insurance to cell phone use and, in some cases, employment.

For years, the best way consumers could get their scores was to buy them from one of the three major credit-reporting bureaus -- Equifax, Experian and TransUnion -- or from Fair Isaac, the originator of the widely used FICO credit scores. Consumers can also get free credit reports at AnnualCreditReport.com once every 12 months from each of the three bureaus. But the site, which was created by the bureaus, sells scores separately, usually for about $8 each.

The reports can span pages of detailed account history and can be hard to decipher. And even if you pay for numerical scores -- which financial-services companies use as a quick way to assess your creditworthiness -- the information can be confusing.

There is variation among credit scores, depending on which scoring model is being used and which credit bureau the data are pulled from.

Lenders may choose from FICO, from the VantageScore -- a score developed by the three credit bureaus -- or from any one of the credit bureaus' individual scores. Adding to the confusion, lenders may choose from multiple versions of the same scoring model. FICO, for example, recently rolled out its latest version, FICO 08.

Comparing the sites

To gauge how easy to use and accurate Credit.com, Credit Karma and Quizzle are, we pulled our credit scores -- which may or may not be the actual scores lenders see -- and compared the data with information in the credit reports and scores we obtained from AnnualCreditReport.com. (All three sites do "soft pulls" on your credit file, which they pay for and which don't hurt your scores, according to the companies. In other cases, applying for new credit is considered a "hard" query and can hurt your credit scores.)

Getting the scores from the sites was relatively quick and painless. To get started, you have to set up an account and answer several identity-verification questions. Though you don't have to sign up for any services or provide a credit card number, you do have to provide your Social Security number at Credit.com and Credit Karma.

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Quizzle, by contrast, uses information you provide when setting up your account to locate your credit report at Experian. Then it tries to verify your identity using information in your credit report. But if those questions are based on incorrect information, or if you can't remember the answer, you might be prompted to enter your Social Security number.

All the sites say they encrypt any data that are stored in their files. Credit Karma, for example, strips out any personal account information from users' data and immediately deletes the Social Security number once it is used to pull a credit report.

Continued: Close match to credit scores

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Monday, October 26, 2009 6:38:19 AM

Credit.com is screwed up someplace in their debt usage category. We have 2 cards, with total limit of both at $27,000. Both are reward cards and we charge everything ( including a new sewer line just installed ). Our card balances when I ran the report were

$4442, which they said was 100% utilization of credit limit. My calculator says that it should be 16.5% utilized. The rest of the report looked okay ( 2 A+ ,2 A- scores ) but this bogus number gives me an F on 30% of the score. Believe at your own risk.

Monday, October 26, 2009 7:31:30 AM

16 months,

 

the problem you state may not be with the credit.com, but rather with your card issuer. Some card companies (Capital One in particular is the largest offender), only state on the reports what your balance is and not your limit. That way, you always seem to be at the limit. Even if you only have $10 on a card with a $50,000 limit, it will always show you as 100% usage because it doesnt bother to give both numbers.

Monday, October 26, 2009 7:54:42 AM
What kind of baloney is this?? I have tried Quizzle THREE times and each time I clicked on accept terms and agreements the screen goes dark gray and nothing else happens. If you report on something you should make sure everything works first, or the article becomes useless.
Monday, October 26, 2009 12:44:27 PM
@MusicalRattie1 I'm sorry to hear you had troubles using Quizzle. We'd like to help! If you want to send us a quick email at support[at]quizzle[com], we'll get back to you within 24 hours. Hope to hear from you!
Monday, October 26, 2009 1:01:08 PM
I tried quizzle- i don't know how the site gets the numbers it does. and since when does my savings matter to my credit score? anyway, I had pulled and paid for an Equifax score last Thursday and it was 810. Now, I know scores vary depending on the reporting company, but quizzle- using an Experian score- gave me 701. Relying on the same info as the Eqi score. So, explain that one to me?!
Monday, October 26, 2009 1:53:09 PM
here's the deal folks, the credit bureau work for the credit card company not you!  That is why your score looks like a mess, the credit bureau doesn't know what your yearly income is  nor are you required to report it to them.  Plus when you think you are signing up for free reports, guess again when you give them your credit card you are signed up for a service that they are solisticing that you aren't aware of.  The banks and card companies can do anything that they want to do rather you have a good rating or not.
Monday, October 26, 2009 2:08:06 PM

I filed Bankruptcy almost 2 years ago. Now they are going to foreclose on my house. How bad is this going to hurt my credit? I was in the hospital and doped up most of the time with no way to pay my house payment. As soon as I got home I called the Loan Servicing Agency (Aegis Lending went out of business.) They said they would not work with me because I had went past the 90 day mark, so I had to pay it all. I am SS Disabled, so I don't get much money. How can I improve my credit now?

 

 

 

Monday, October 26, 2009 2:36:43 PM

@LibertyIV We grade you on five categories that have to do with your home, money and credit to give you a better understanding of how you're doing. The savings piece - aka your Rainy Day Fund - is its own grade and does not factor into your credit score.


The free credit score we offer in Quizzle is a CE Score and tracks very closely with leading industry scores. The score is based on information from your Experian credit report. Your Equifax score is a different credit score based on information from your Equifax credit report. With two different scoring models and two different credit reports, there's bound to be variation. 


Hope that helps! If you or any of the other folks here have additional questions, feel free to give us a shout at support[at]quizzle[dot]com.

Monday, October 26, 2009 2:43:17 PM

Thank you Ann Marie.

although, last thursday I pulled both my Exp and Eqi free annual credit reports as well, and no variations. And, when I run the numbers on the MSN's "estimate your credit score range" , my 'sample' score comes out to between 750 and 820- based on Experian. But I don't want to twist my brain trying to figure out how the credit co's score! i'm living well within my means, only one CC, $0 debts and no big purchases (home, car) on the horizon, so i'm not going to stress if I'm not feeling the love from the credit bureaus.

Monday, October 26, 2009 6:32:55 PM
Although I have good credit I have to say that credit scores are the biggest scam on the planet. Maybe something our Messias should look into and fix.
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