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Liz Pulliam Weston

The Basics

Should you freeze your credit report?

A freeze makes it tough for anyone, including you, to get credit in your name. It's harder for scammers to beat than a simple fraud alert, but is it worth the effort?

By Liz Pulliam Weston

Finally, anyone in the U.S. can freeze his or her credit report.

The question remains: Should you?

A credit freeze, for those who don't know, is a way to block your credit reports to make it a lot tougher for an identity thief to get a loan or open a credit account in your name. That's because while a freeze is in place, no one, not even you, can open an account in your name. Lenders, insurers and even employers doing background checks are not able to access your credit file.

You can have the freeze lifted, or "thawed," if you need to get new credit, but you have to give the bureaus a specially issued personal identification number and a few days' notice to do so.

Since California pioneered the first credit freeze law in 2003, 46 other states and the District of Columbia have passed laws allowing at least some residents to lock up their credit reports. Now, the three major credit bureaus -- Equifax, Experian and TransUnion -- have decided to extend credit freezes to everyone who wants them, even in the 11 states that haven't passed a law mandating them.

Fraud alerts, credit freezes differ

Despite their rapid spread, credit freezes remain a bit of a mystery to consumers. Many people don't realize they have access to this tool. Others confuse credit freezes with old-fashioned fraud alerts, which allow consumers to put an electronic red flag on their credit reports at the three bureaus.

In a couple of ways, credit freezes and fraud alerts are similar. Neither prevents or limits you from using the credit you already have. And neither prevents your current lenders from cruising your credit reports to see how well you're handling your cards, loans and lines of credit.

But freezes and fraud alerts differ in several important ways:

Fraud alerts can be ignored by lenders. By law, lenders who see a fraud alert on your file are supposed to take "reasonable steps" to verify the identity of someone who is applying for credit in your name. Those steps haven't been spelled out, however, and consumer advocates say fraud alerts are too often ignored.

"The law-enforcement folks I talk to say the fraud alert is not doing what it's supposed to do," said Michelle Jun, a staff attorney for Consumers Union, the nonprofit that publishes Consumer Reports magazine and that runs FinancialPrivacyNow.org, a site that pushed for nationwide availability of credit freezes. "Lenders and retailers aren't paying attention to it."

When you have a credit freeze in place, however, ignoring it isn't an option. Lenders who try to view your reports to check an application for credit just get a code saying your reports are frozen.

Fraud alerts are pretty easy to put in place. All it typically takes to get a fraud alert is a phone call to each credit bureau. (The bureaus say you need to contact only one of them and that the fraud-alert information will be shared with the other two, but that doesn't always work.) By contrast, to get a credit freeze you have to send a letter via certified mail that includes a bunch of identifying information and, typically, two proofs of your residence, such as copies of your driver's license and a utility bill. (The rules differ somewhat by bureau; follow the links to find the information you need for Equifax, Experian and TransUnion.)

If you want to lift the freeze so you can get credit, you typically have to notify the bureaus, supply the PINs they gave you and then wait. The amount of time the bureaus have to honor your request varies by state. Kentucky gives the bureaus 10 business days; California requires the freeze to be lifted within three days. Utah passed a law that says the freeze must be lifted within 15 minutes after receiving an electronic request. In any case, because a freeze puts an end to "instant credit," you'll actually have to plan ahead if you want to open an account (which, for most of us, is not such a bad thing).

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Credit freeze © Chemistry / Photographer
Easier credit freezes
There's one way to make sure identity theft won't happen to you: Freeze your credit file so nobody -- including you -- can open a new account. The process of freezing your file just became easier.

Fraud alerts are free. With a credit freeze, you'll typically have to pay $10 to $12 to each bureau to freeze your credit reports, for a total cost of $30 to $36. The fees are waived in many states if you're a victim of identity theft, and a few states also waive fees for senior citizens. You can check the chart below, or get more state-by-state details at FinancialPrivacyNow.org.

Lifting and reinstating the freeze may also cost money. In several states, you'll pay $10 to each bureau for a general credit-report thaw, or $12 per bureau to thaw your report for a single lender. Fees can also be assessed for removing the freeze completely or for reissuing a PIN if you forget it.

Fraud alerts expire. In as little as 90 days, a fraud alert can disappear from your file. You can keep renewing it -- if you remember. You also can extend the alert for seven years, but only if you're a victim of identity theft with a police report to prove it. By contrast, a credit freeze generally remains in place until you lift it -- except for a handful of states where credit freezes expire in seven years.

State-by-state credit freeze facts

(Fees are typically waived for identity theft victims.)

 
StateFees and other facts

Alabama

$10 to place, lift or remove

Alaska

$5 to place, $2 to lift temporarily

Arizona

$5 to place, lift or remove

Arkansas

$10 to place, lift or remove

California

$10 to place; $10 to $12 to lift

Colorado

No fee for first freeze, $10 to lift or reinstate

Connecticut

$10 to place; $10 to $12 to lift

Delaware

$20 to place, free to lift or remove

District of Columbia

$10 to place, free to lift or remove

Florida

$10 to place, lift or remove

Georgia

$3 to place, lift or remove; free for seniors

Hawaii

$5 to place, lift or remove

Idaho

$6 to place, lift or remove

Illinois

$10 to place, lift or remove; free for seniors

Indiana

No fee

Iowa

$10 to place or remove, $12 to lift

Kansas

$10 to place, lift or remove

Kentucky

$10 to place, lift or remove; expires after 7 years

Louisiana

$10 to place, $8 to lift

Maine

$10 to place or remove, $10 to $12 to lift

Maryland

$5 to place, lift or remove

Massachusetts

$5 to place, lift or remove

Michigan

$10 to place, lift or remove

Minnesota

$5 to place, lift or remove

Mississippi

$10 to place, lift or remove

Missouri

$10 to place, lift or remove

Montana

$3 to lift, place or remove

Nebraska

$15 to place, free to lift or remove; expires after 7 years

Nevada

$15 to place, $18 to $20 to lift

New Hampshire

$10 to place, lift or remove

New Jersey

No fee to place, $5 to lift or remove

New Mexico

$10 to place, $5 to lift or remove; free for seniors

New York

No fee to place, $5 to lift or remove

North Carolina

$10 to place, lift or remove

North Dakota

$5 to place or lift, no fee to remove

Ohio

$5 to place, lift or remove

Oklahoma

$10 to place, lift or remove; free for seniors

Oregon

$10 to place, lift or remove

Pennsylvania

$10 to place or lift, no fee to remove or for seniors; expires after 7 years

Rhode Island

$10 to place, lift or remove

South Carolina

No fee

South Dakota

$10 to place, lift or remove; expires after 7 years

Tennessee

$7.50 to place, no fee to lift, $5 to remove

Texas

$10 to place or remove, $10 to $12 to lift

Utah

Unspecified "reasonable fees"

Vermont

$10 to place, $5 to lift or remove

Virginia

$10 to place, no fee to lift or remove

Washington

$10 to place, lift or remove; free for seniors

West Virginia

$5 to place, lift or remove

Wisconsin

$10 to place, lift or remove

Wyoming

$10 to place, lift or remove

Source: Consumers Union, Equifax, Experian and TransUnion

The fees you pay and the hassles you endure for a credit freeze make it clear: The credit bureaus would much rather you place fraud alerts on your files than to freeze them entirely. The bureaus are in the business of collecting and selling credit information about you; anything that impedes that costs them money.

Not that you need to care. What matters most is whether a credit freeze makes sense for you.

Continued: When to freeze

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