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Extra6/16/2009 10:55 AM ET

Requests for credit counseling soar

A survey shows a typical client owes 62% of annual household income on credit cards alone. Counselors say mismanagement outranks job loss as the root of financial woes.

By MSN Money staff

In 2006, about 1.5 million financially desperate consumers turned to the nonprofit National Foundation for Credit Counseling for help in managing their debts. In 2008, that number had more than doubled to 3.2 million, and it's climbed an additional 34% so far in this year.

That front-row seat to the recession is uncovering some hair-raising numbers.

"One of the most astounding statistics is that people who came to us had six credit cards with unsecured debt totaling 62% of their total household income," spokeswoman Gail Cunningham said Monday. "To put this into perspective, realize that this debt does not include their house or vehicle payment but strictly represents credit card debt."

NFCC member agencies' nearly 3,000 counselors offer budgeting advice even for those who aren't in distress, debt counseling for people who are struggling, housing counseling from pre-purchase to foreclosure prevention, along with providing the now-mandatory bankruptcy pre-filing counseling and pre-discharge education.

Cunningham said the biggest increase in counseling was related to housing, growing by 244% from 2006 to 2008. The number of bankruptcy sessions grew by 110% in the same period.

Bad at money, and we know it

The organization's Financial Literacy Survey, released in April, found that nearly a third of Americans had no savings of any kind outside their retirement plans, and a full third hadn't saved a nickel toward retirement in the past year. One in four had paid at least one bill late.

And 28% of those who had mortgages didn't know the rate and terms of their loans.

The NFCC's new X-ray of its clients tends to reinforce that survey's results. Even as job losses soar, reduced income is only the No. 2 reason clients cite for their financial distress, Cunningham said. The first? Financial mismanagement.

In the NFCC survey, "41% of adults, more than 92 million people, gave themselves a grade of C, D or F when asked about their knowledge of personal finance," Cunningham said. "To me, this strongly suggests that there is considerable room for improvement."

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Tuesday, June 16, 2009 1:01:13 PM

 

FREE SERVICE ON MSN MONEY:  "ASK A CREDIT COUNSELOR" message board.

If you have a question about the credit counseling process or your debt situation, try the "Ask A Credit Counselor" message board on MSN Money.  To go to the board, CLICK HERE.

  (Don't post your question in the comments section below; credit counselors do not see this page.) 

 The "Ask" message board was created to take  questions from consumers and provide responses from  professional counselors from the National Foundation for Credit Counseling (NFCC), a nonprofit group.   You can read more about the NFCC and the message board here.  This is a free service from NFCC and MSN Money.   As always, NFCC counselors welcome all questions on debt, credit cards, bankruptcy, credit scores, budgeting and other money matters.    Please post your question today!

Tuesday, June 16, 2009 2:08:02 PM
Being a divorced father, my credit has been bad my whole life due to ex wives hosing me. I have tried to get credit only to be turned down every time. But watching my freinds and family get reamed by the banking sector has prompted me to give this advice to anyone that has a credit card account that is in trouble.The banks have changed thier contracts with you without notice by raising interest and canceling cards for no reason .Yet they say you are tied to your contract with them and you can change nothing. Well wake up america QUIT PAYING THE GREEDY ****>>>> Sure they will tell you "your credit rating will hurt. Well, if you are in trouble chances are it is already lower. so what can they do to you? maybe sue but you cant get blood out of a turnip so if enough people quit paying these crooks it wont take long and they will be broke and on the same playing field as the common man and change will happen. They cant throw every one in jail....Rally up america and make the banks suffer.
#3
Tuesday, June 16, 2009 2:10:06 PM

The president should have the American people out instead of the big corporation. It didn't help. If that money was put in the people's hands the economy would be turning around.

Tuesday, June 16, 2009 3:10:14 PM
Two Words:  Dave Ramsey
Tuesday, June 16, 2009 5:31:06 PM

Lost my job of 16 years in Feb due to the greedy company moving to Ohio for cheap labor. In any regards I haven't been able to find any work that comes close to the pay I was receiving.

 

Long story short I was basically broke, got tired of seeing all the big companies get the BIG BIG money and then upping my interest from anywhere around 7% to 29%.

 

So, I decided to create my OWN bailout and just stop paying on ALL credit cards. I will continue to pay my truck payments and ATV payments, but as for the credit cards, oh well, too bad, they are already getting a ton of money from me in taxes so they should be happy but they will not see ONE penny from me...

 

Hey, they asked for it by jacking everything up so I am done playing their game, they changed the rules and so did I, now they get NOTHING!!!!

Tuesday, June 16, 2009 7:08:23 PM
SmileSmileSmileSmileSmile
Tuesday, June 16, 2009 8:23:58 PM

Sunny California,

 

 

“Being a divorced father, my credit has been bad my whole life due to ex wives hosing me.”

 

Well, you got my attention with that comment right off the bat.  I’m divorced, and my credit has been good my whole life as I pay my bills on time and borrow conservatively.

 

“I have tried to get credit only to be turned down every time.”

 

No wonder!  If your credit has been bad your whole life, can you blame anyone for turning you down?  I would turn you down, too. 

 

“But watching my freinds and family get reamed by the banking sector has prompted me to give this advice to anyone that has a credit card account that is in trouble.”

 

In other words, you don’t know from first hand experience, but you’re going to give us the benefit of your extensive knowledge of the subject.  And, by the way, its F R I E N D S, not friends.

 

“The banks have changed thier contracts with you without notice by raising interest and canceling cards for no reason .Yet they say you are tied to your contract with them and you can change nothing. Well wake up america QUIT PAYING THE GREEDY ****>>>>”

 

Ok.  Say we all stop paying.  Then banks, pension funds, etc. all write off their multi-billion dollar credit card portfolios.  The government is forced to bail out the banks once again, further eroding confidence in our fragile banking system.  The country edges into a depression.  You lose your job and your family ends up on welfare and you look for someone to blame.  Sure . . . lets all stop paying.

 

“Sure they will tell you "your credit rating will hurt. Well, if you are in trouble chances are it is already lower. so what can they do to you? maybe sue but you cant get blood out of a turnip so if enough people quit paying these crooks it wont take long and they will be broke and on the same playing field as the common man and change will happen.”

 

Now, wait a minute.  Who’s the real crook here?  Did you or did you not buy all of those toys you have with your charge card and are now refusing to pay for them?  I would call that stealing. 

 

“They cant throw every one in jail....”

 

I’m not a historian, but I believe that the last deadbeat borrower that was put in debtor’s prison was in the 1800’s.

 

“Rally up america and make the banks suffer.”

 

Where have you been the past year?  Most of the major banks have suffered, if not died.  Let’s kill off the remainder.  Then people like you, who have never paid a debt on time in your life, can be a parasite on those of us who have.

Tuesday, June 16, 2009 8:49:34 PM

". . . Then people like you, who have never paid a debt on time in your life, can be a parasite on those of us who have."

Please explain how you know everyone's situations to be so judgmental?

 

Tuesday, June 16, 2009 9:22:45 PM
Obviously by this article and those persons that are beginning to speak up, you are right Sunny Calif. This economic downslide is effecting an enormous amount of people and voices need to be joined in force to get the ball rolling for necessary policy reform. Our congressional leaders are the people we put in office to be the voice for the people and they need to be made aware of our views and what is effecting our lives in Main Street America. There need not be shame since there are numbers.
Tuesday, June 16, 2009 11:11:54 PM
Be careful not to consolidate loans secured by only a signature, (credit cards), into a loan secured by something important like your house. If money gets too tight to pay them all you can back off the credit card payments without losing your house although you may need credit counseling to stave-off being  sued by the credit card companies. Many people fell for the home equity bill consolidation schemes used by the banks to secure the "risky" credit cards with tangible assets like cars or real estate.
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